Lead UX Designer, Manager level

Capital One National Association; New York (NY); On-site; USD 172,800 - 197,200; Full time

Benefits offered by this job

Comprehensive health benefits

Performance-based bonuses

Inclusive work environment

Flexible work arrangements

Job summary

An established industry player is seeking a Lead Product Designer to enhance customer experiences through innovative design solutions. This role involves leading design projects, mentoring junior designers, and collaborating with cross-functional teams to create impactful product strategies. The ideal candidate will have a strong portfolio demonstrating leadership and a deep understanding of human-centered design principles. Join a dynamic team that values creativity and collaboration, and help shape the future of banking with your design expertise.

Qualifications

• 6+ years of experience in Product Design, leading teams and projects.
• Strong portfolio showcasing leadership, process, and impact in design.

Responsibilities

• Lead design projects, mentor junior team members, and influence product strategy.
• Create innovative solutions that enhance customer experiences.

Skills

Product Design Expertise

Leadership

Human-Centered Design

Business-Focused

Problem-Solving

Collaboration

Communication

Education

Bachelor's Degree in Design or related field

Tools

Figma

Job description

Lead UX Designer, Manager level

We’re currently seeking a Lead Product Designer with a passion for creating memorable, meaningful product experiences.

The Experience Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences. We are passionate about creating experiences that build the Capital One brand with humanity and drive business advantage and innovation. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we’d love to hear from you.

Role Expectations: As a Lead Product Designer, you’ll combine your craft expertise and leadership skills with an understanding of our customers and the business to co-create innovative solutions to complex problems and influence product strategy.

Here are some of the expected competencies for this role:

• Product Design Expertise: Demonstrate a high degree of skill in product design, leveraging a variety of skills across interaction, visual and service design; in collaboration with cross-functional partners, inform the use of appropriate tools, platforms, frameworks and design systems and creates artifacts that may include journey maps, blueprints, high-fidelity designs and prototypes.
• Leadership: Lead design projects, directing and delegating work for more junior team members while also mentoring and helping to mature the overall product design practice at Capital One.
• Human-Centered: Effectively navigate the needs of partners and stakeholders, leveraging critical-thinking skills that factor in data, research insights, scalability and tech constraints, while ensuring the team focuses on customer-centered solutions and inclusive design.
• Business-Focused: Demonstrate proficiency with products and processes and apply relevant insights on customers, competitors and broader market trends to business challenges that shape a shared point of view for your team, partners and stakeholders.
• Problem-Solving: Demonstrate a solid understanding of tech, data capabilities and emerging technologies and use this knowledge to inform your work and help your cross-functional team move faster and navigate technical limitations in service of the impactful solutions.
• Collaboration: Leverage a rich network of partnerships across lines of business and the organization to foster collaboration and share solutions, incorporating cross-functional perspectives to bridge gaps in information.
• Communication: Present work across levels and job functions using a human-centered approach that integrates design frameworks, data and research insights to articulate a compelling point of view that influences strategic decision-making and direction at senior levels.

The ideal candidate has a strong portfolio demonstrating your leadership, process, results and impact.

Basic Qualifications

• At least 6 years of experience in a Product Design role.
• At least 6 years of experience in design and prototyping tools such as Figma.

Preferred Qualifications

• 4+ years of experience working with and contributing to an established design system.
• 4+ years of experience collaborating with product, tech and business partners.
• 2+ years of experience leading design projects or teams.
• 2+ years of experience working in heavily regulated, data heavy problem spaces.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $158,400 - $180,800 for Manager, Design

New York, NY: $172,800 - $197,200 for Manager, Design

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace.