Lead UX Designer — Enterprise Design Systems

AT&T inc.; Bothell (WA); On-site; USD 144,000 - 216,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Disability Benefits

Life and Accidental Death Insurance

Employee discounts

Job summary

AT&T Inc. in Bothell, WA seeks a Lead UX Designer to create high‑performing customer experiences across web and mobile platforms.

You will translate user needs, business goals, and insights into scalable, accessible solutions and lead the design of complex journeys within an enterprise design system. You will mentor design teams, collaborate with product managers, engineers, and writers, and apply AI‑assisted design methods to deliver production-ready components while ensuring accessibility and

Qualifications

• Bachelor’s degree in UX design, HCI, visual communication, or related field.
• 5+ years of related experience; in-house or creative agency experience a plus.
• Portfolio featuring structural design for various customer journeys.
• Robust understanding of UX fundamentals with a curiosity for emerging technologies.
• Knowledgeable in digital brand experience and customer-focused thinking.
• Experience making data-driven design decisions to drive engagement and conversion.
• Well-versed in accessibility standards, responsive design, and modern design tools with advanced expertise in Figma.
• Proven experience designing, building, and evolving enterprise-scale design systems, including component governance, documentation, and accessibility standards while balancing consistency, flexibility, and engineering feasibility.
• Ability to effectively prompt, evaluate, and refine AI-generated design concepts while applying UX best practices and human judgment.
• Familiarity with designing experiences that incorporate conversational AI, generative AI, personalization, or intelligent-assistance patterns is a plus.
• Excellent communication skills and comfortable presenting work.

Responsibilities

• Lead design efforts across multiple products, journeys, and initiatives while ensuring a cohesive customer experience.
• Use AI-enabled design and prototyping tools to accelerate ideation and create interactive prototypes.
• Collaborate across teams to align foundational/structural design with overarching strategies (campaign, site, and user experience).
• Partner with UX content writers, product managers, engineers, and design system teams to translate customer needs into scalable, reusable components and patterns.
• Identify opportunities to improve processes and style guides for consistent design and language across projects and products.
• Design comprehensive, production-ready component libraries in Figma—from foundational atoms to complex organisms—ensuring each component is accessible, flexible, and documented for implementation.
• Guide and mentor designers through design reviews, critiques, and knowledge sharing.
• Facilitate cross-team alignment on UX approaches, helping teams navigate ambiguity, competing priorities, and technical constraints.
• Factor in usability testing results when making design and creative decisions.

Skills

UX design

HCI

Visual communication

Portfolio

Figma

Design systems

Accessibility

AI-assisted design

Communication skills

Education

Bachelor’s degree in UX design or related field

Tools

Figma Make

Loveable

Adobe Firefly

Claude Code

Job description

AT&T Inc. in Bothell, WA seeks a Lead UX Designer to create high‑performing customer experiences across web and mobile platforms.

You will translate user needs, business goals, and insights into scalable, accessible solutions and lead the design of complex journeys within an enterprise design system. You will mentor design teams, collaborate with product managers, engineers, and writers, and apply AI‑assisted design methods to deliver production-ready components while ensuring accessibility and