Lead Utility Notification Technician

Hirebridge; Town of Texas (WI); On-site; USD 40,000 - 60,000; Full time

Job summary

A utility management company is looking for a Lead Utility Notification Technician to oversee a team of Notifiers. The role involves training staff, handling complex stakeholder issues, and ensuring safety during outdoor operations. Candidates should have experience in Forestry or Arboriculture, and certifications from ISA and Texas, along with strong communication skills. A valid driver’s license is required, and the position entails working outdoors in variable conditions.

Qualifications

• Must maintain attention and concentration for extended periods.
• Ability to work alone in outdoor environments and challenging terrains.
• Valid driver's license with a clean driving record.

Responsibilities

• Lead a team of Notifiers, providing guidance and support.
• Train and onboard new Notifiers on procedures and protocols.
• Collaborate with stakeholders to provide notifications.

Skills

Public speaking

Interpersonal communication

Proficient with technology

Map reading and navigation

Education

Certification as a Certified Arborist (ISA)

Texas Pesticide Applicator’s License

Experience in Forestry or Arboriculture

Tools

Handheld computer

Range finder

Water backpack

Job description

Lead Utility Notification Technician

Responsibilities

• Lead a team of Notifiers, providing guidance, performance monitoring, and coaching
• Serve as the first point of escalation for complex or sensitive stakeholder issues, disputes, or difficult notifications, resolving conflicts professionally
• Train and onboard new Notifiers on procedures, safety protocols, communication standards, technology tools, and regulatory compliance
• Communicate directly with tree owners, land managers, and other stakeholders to provide notifications and address concerns
• Inform tree owners in advance of scheduled vegetation management activities
• Collect, record, and track notification records accurately and efficiently
• Collaborate with foresters, arborists, and other team members as required
• Participate in storm response and emergency vegetation management work as needed
• Perform other duties as assigned

Qualifications

• Desired: Current certification as a Certified Arborist from the International Society of Arboriculture (ISA) and a current Texas Pesticide Applicator’s License, or ability and willingness to obtain both within an agreed‑upon timeframe
• Experience in Forestry, Arboriculture, Horticulture, utility industry, or similar education/experience
• Strong public speaking and interpersonal communication skills with the ability to confidently represent clients and interact professionally with stakeholders
• Maintains a positive attitude, neat and professional appearance, and high standards of personal presentation
• Demonstrates initiative, proactively identifies opportunities for improvement, and finds the most efficient and effective ways to complete tasks
• Ability to work safely, productively, and independently with minimal supervision
• Comfortable working alone outdoors in variable weather conditions, challenging terrain, and remote locations while prioritizing safety
• Willingness and availability to work overtime and extended hours as needed
• Proficient with technology, including basic computer skills and smartphone applications
• Proficient in reading and interpreting maps, including topographic and GPS‑based navigation
• Valid driver’s license with a clean driving record
• Capable of safely operating a 4x4 vehicle on rough, unpaved, or off‑road terrain

Physical Demands, Conditions, Work Environment

The physical demands, conditions, and work environment characteristics described here must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Employees must be able to maintain attention and concentration for extended periods of time.
• Work alone in an outdoor field environment; extensive vehicle operation and foot patrol of utility power lines; remote locations as well as urban, city environment; physical demands and travel from site to site, including walking/hiking on various surfaces including flat, dry, wet, slippery, uneven, rough, steep terrain, hills, and slopes; exposure to noise, dust, grease, and all types of weather and temperature conditions; exposure to hazardous traffic conditions.

Physical

Primary functions require sufficient physical ability and mobility to work in a field environment:

• Walk, stand, sit, and operate a motor vehicle for prolonged periods of time
• Frequently stoop, bend, kneel, crouch, run, crawl, climb, reach, twist, grasp and make repetitive hand movements in the performance of daily duties
• Carry, push and/or pull light to moderate amounts of weight (5 to 10 lbs.)
• Operate assigned equipment and vehicles
• Verbally communicate to exchange information with public
• See and hear in normal range with or without correction
• Operate assigned field equipment, including handheld computer, range finder, water backpack, shovel, and traffic cone

Safety

Safety is a top priority at Atlas Field Services. Successful candidates will be committed to their personal safety and to the safety of others. This role will require a general understanding and the ability to identify safety hazards and report any unsafe working conditions. The position requires active participation in safety briefings and may deliver industry‑specific safety messages to a broad audience when called upon.

Pre-Qualifications

• Applicants must pass a pre‑employment drug test.
• All candidates must possess a valid driver's license and have a good driving record.

Job Type – Full Time

Who You Are

You’re energetic and enjoy working outdoors. You understand that this space can be demanding, and you are equipped with the skills necessary to get the job done.

AFS is an Equal Opportunity Employer