Lead Utilities System Operator

City of Pleasanton; Pleasanton (CA); On-site; USD 100,000 - 150,000; Full time

Job summary

City of Pleasanton in California seeks a Lead Utilities System Operator to lead day-to-day operation, maintenance, and repair of water distribution, wastewater collection, and storm drain systems. You will plan, schedule, and monitor work of operations crews, ensure safety, compliance, and recordkeeping, and interact with the public and other City staff.

This role combines hands-on technical work with crew leadership, emergency response, and use of SCADA and field equipment to keep utilities

Qualifications

• Strong background in water distribution, wastewater collection, and/or storm drain operations
• Lead with the ability to plan work, organize crews, and ensure a safe environment
• Hands-on maintenance, troubleshooting, repair, and field construction work
• Safety-focused and able to work around traffic, heavy equipment, chemicals, and confined spaces

Responsibilities

• Plan, schedule, and monitor daily, weekly, and monthly work of utility operations crews.
• Organize assignments and ensure crews have tools, materials, and support.
• Monitor water, sewer, and storm drain systems using SCADA.
• Regulate water pressures and residuals within distribution system.
• Perform and oversee maintenance and installation of water and sewer mains, meters, pumps, valves, and related equipment.
• Coordinate underground utility-marking assignments.
• Oversee and install backflow prevention devices.
• Operate and ensure proper use of utility equipment.
• Evaluate and troubleshoot pumping and control systems.
• Maintain system records and prepare reports.
• Coordinate work with City staff, departments, contractors, and field personnel

Skills

Crew leadership

Planning

SCADA

Safety

Maintenance

Customer service

Communication

Recordkeeping

Tools

SCADA

Maps

Blueprints

Two-way radios

Job description

The City of Pleasanton is excited to announce an opportunity for a skilled and experienced candidate as a Lead Utilities System Operator in the Public Works Department. In this role, you will lead and support the day-to-day operation, maintenance, and repair of the City’s water distribution, wastewater collection, and storm drain systems.

You will plan, schedule, coordinate, and monitor the work of operations and maintenance crews while helping ensure City utility infrastructure is safe, reliable, compliant, and responsive to community needs. This position combines hands‑on technical work with crew leadership, system monitoring, customer service, equipment operation, recordkeeping, and emergency response!

We're Looking for Someone Who Is

• An experienced utility professional with a strong background in water distribution, wastewater collection, and/or storm drain system operations and maintenance.
• A confident lead who can plan work, organize crews, provide instruction, and maintain a safe, productive work environment.
• Hands‑on and comfortable performing advanced maintenance, troubleshooting, repair, and construction work in the field.
• Safety-focused and prepared to work around traffic, heavy equipment, chemicals, confined spaces, excavation areas, high‑pressure systems, and other potentially hazardous conditions.
• Organized and dependable, with the ability to balance scheduled maintenance, urgent repairs, customer concerns, and occasional emergency callouts.
• Customer service-minded, with strong communication skills when working with City staff, coworkers, contractors, and the public.
• Comfortable using SCADA, basic computer systems, two‑way radios, maps, blueprints, work orders, and operational records.

In This Role, You Will

• Plan, schedule, and monitor the daily, weekly, and monthly work of utility operations and maintenance crews.
• Organize work assignments and ensure crews have the appropriate tools, equipment, materials, and support needed to complete work safely and efficiently.
• Monitor the City’s water, sewer, and storm drain systems using a computerized SCADA control system.
• Regulate water pressures and chlorine and fluoride residuals within the water distribution system.
• Perform and oversee difficult maintenance, repair, and installation work involving water and sewer mains, laterals, meters, pumps, motors, valves, backflow devices, and related equipment.
• Coordinate USA underground utility‑marking assignments.
• Oversee and install backflow prevention devices.
• Operate and ensure the proper use of equipment associated with utility operations and maintenance activities.
• Evaluate and troubleshoot problems with pumping systems, control systems, valves, and associated equipment.
• Maintain system records, prepare reports, and complete operational documentation.
• Coordinate work with other Public Works staff, City departments, contractors, and field service personnel as needed.