Lead Truck Service Technician

HOLT CAT; Fort Worth (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

HOLT Truck Centers in Fort Worth seeks an experienced Diesel Truck Technician to diagnose, repair, recondition, and adjust key systems on On-Highway Trucks and related equipment. The role emphasizes aligning with our mission, collaborating with internal/external resources, and ongoing self-development.

The position requires CDL and ASE Master certification, forklift license, and 5+ years’ experience with heavy trucks, plus the ability to work onsite and mentor others.

Qualifications

• High school diploma or equivalent; technical training required.
• Five+ years of experience in related role.
• One+ years supervisory/lead experience required.
• CDL - Class A or B required.
• ASE - Master Medium/Heavy Truck Certification required.
• Conventional forklift license required.

Responsibilities

• Troubleshoots and diagnoses equipment malfunctions and failures.
• Performs major engine repairs and related equipment repairs.
• Maintains required documentation for repair orders and service reports.
• Provides training and mentoring to Junior Technicians.
• Assists the service writer/supervisor with work orders and authorizations.

Skills

Troubleshooting

Communication

Time management

Teamwork

Education

High school diploma or equivalent

Technical school certification

ASE Master Medium/Heavy Truck Certification

CDL Class A/B

Forklift license

Tools

Diagnostic tools

Job description

Job Summary

Diagnoses, repairs, reconditions, and adjusts key systems and components of On-Highway Trucks and related equipment.

The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.

Department: HOLT Truck (TRUCK)

Employment Type: Full Time

Location: Fort Worth

Address: 549 W. Loop 820 North, (Jim Wright Fwy.), Fort Worth, Texas, 761081447

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Workplace type: Onsite

Essential Functions

• Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
• Troubleshoots and diagnoses equipment malfunctions and failures
• Performs major engine repairs and related equipment repairs
• Disassembles, inspects, determines parts required, and reassembles to factory specifications within TRGs
• Provides quality control/assurance inspections of completed tasks
• Prepares required documentation needed to complete repair orders
• Performs Failure Analysis of failed engine components
• Provides training and mentoring to Junior Technicians
• Assists the service writer/supervisor with operations, e.g., work orders and authorizations
• Uses computers and related software to assist in diagnosing and reprograming engines
• Completes documentation for service reports, timecards, parts requisition and returns
• Interprets and utilizes information from operating, maintenance, online resources, and service manuals/bulletins
• Operates equipment and vehicles with possession of all necessary licenses and certificates
• Adheres to contamination control and HAZMAT rules and regulations
• Maintains all company equipment, tools, and vehicle in a good, clean, and working order
• Communicates job progress to supervisor and customer as needed
• Works overtime as required by workload and customers' needs
• Projects professionalism with both internal and external customers, including personal appearance
• Completes all assigned Technician Training Path courses and safety training
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Requires regular and punctual employee attendance
• Performs other duties as assigned

Knowledge, Skills, and Abilities

• General knowledge of equipment and tools, including their designs, uses, repair, and maintenance
• Knowledge and proficiency with current computer software, related hardware, and On-Highway Truck electronic systems diagnostic tooling
• Operation and control skills of On-Highway Trucks & Trailers
• Problem-solving and troubleshooting skills
• Verbal communication skills
• Exceptional skills in customer service
• Excellent time management and organizational skills
• Ability to follow logical troubleshooting procedures
• Ability to work independently and as part of a team
• Ability to operate a conventional forklift
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair & overhead crane
• Ability to operate an On-Highway Truck on public roads
• Ability to make precisely coordinated movements of the fingers of one or both hands in order to grasp, manipulate, or assemble very small objects
• Ability to read, write, and understand information
• Ability to listen to and understand information and ideas presented through spoken words and sentences
• Ability to complete HOLT's VBL Classes, model HOLT's VBL Culture, and successfully apply the tools (Teach)

Requirements

Education and Experience

• High school diploma or equivalent , accreditation from a technical school or an applicable skilled trades program required
• Five or more years required
• One or more years supervisory/lead experience required
• CDL - Class A or B required
• ASE - Master Medium/Heavy Truck Certification required
• Conventional forklift license required
• Has met HDSI requirements for preceding Technician levels; Ability to model and teach Holt's VBL Culture
• On-going Safety Training required

Supervisory Responsibilities

• None

Travel

• Limited travel or overnight stays, limited travel to customer sites may be expected
• Travel to other stores that require help during times of heavy workloads may be expected

Additional Requirements

• Must own and maintain the necessary tools to efficiently perform the job
• Valid driver's license and acceptable driving record

Physical Requirements

• Significant amount of time spent standing
• Constant movement and use of hands, this position requires good manual dexterity
• Communication with customers and constant communication with co-workers
• Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work
• Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
• Be able to maneuver safely and work underneath equipment
• Lifts and moves materials and equipment up to 50 lbs.
• Occasional kneeling, crouching, stooping, crawling, reaching, and balancing
• Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment

Work Environment

• Regularly works indoors around moving mechanical parts
• May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity
• Frequently works in an enclosed vehicle or equipment
• Requires wearing common protective or safety equipment
• Exposure to high noise levels
• Works in extremely bright or inadequate lighting
• Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high speed rotating equipment
• Exposure to minor burns, cuts, bites, or stings

Disclaimer

Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.

About HOLT Truck Centers

HOLT Truck Centers offers comprehensive truck service in the shop, including brakes and transmissions. Our expert technicians deliver bumper-to-bumper maintenance, repairs, and rebuilds for almost all truck makes.

In some locations we also sell, rent, and lease new International and Isuzu trucks as well as buses from manufacturers such as IC Bus and Collins.

In all locations we offer new and used trailers and used trucks of all makes.