Lead Transportation Security Officer: People & Operations Leader

TSA Job Listings; South Hadley (MA); On-site; USD 34,000 - 69,000; Full time

Benefits offered by this job

Health benefits

Paid leave

Federal retirement plan

Job summary

Transportation Security Administration (TSA) seeks Supervisory Transportation Security Officers in South Hadley, MA. The role supervises staff, coordinates screening operations, and ensures security procedures are followed with sound judgment and clear communication.

Applicants must meet federal requirements and be able to handle varying shifts in a fast-moving security environment. Responsibilities include supervising officers, managing passenger and baggage screening, and coordinating with

Qualifications

• At least one year of specialized experience supervising transportation-security operations.
• Six months of experience as a work leader, team leader, or supervisor.

Responsibilities

• Supervise Transportation Security Officers and Lead Transportation Security Officers.
• Oversee passenger, carry-on baggage, checked baggage, or cargo-screening operations.
• Assign work, establish priorities, and coordinate employee rotations and coverage.
• Make security-based decisions using TSA procedures, operational information, observation, and professional judgment.
• Review employee performance and provide coaching, instruction, and developmental feedback.
• Approve leave and address routine employee or workplace concerns.
• Respond to security incidents, checkpoint disruptions, and emergency situations.
• Prepare operational briefings, checkpoint logs, incident reports, and management communications.
• Coordinate with airport stakeholders, law-enforcement personnel, and TSA leadership when required.
• Recommend improvements to screening procedures, staffing plans, and airport operations.

Job description

Transportation Security Administration (TSA) seeks Supervisory Transportation Security Officers in South Hadley, MA. The role supervises staff, coordinates screening operations, and ensures security procedures are followed with sound judgment and clear communication.

Applicants must meet federal requirements and be able to handle varying shifts in a fast-moving security environment. Responsibilities include supervising officers, managing passenger and baggage screening, and coordinating with