Lead Transportation Security Officer — Ops Leadership & Coaching

TSA Hiring Service; Greensboro (MD); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Tuition support

Transportation subsidies

Uniform allowance

Wellness programs

Applicable premium pay

Job summary

Transportation Security Administration, Department of Homeland Security in Greensboro, MD seeks a supervisory officer to lead Transportation Security Officers and oversee all screening operations. The role requires coordinating staff, ensuring adherence to TSA procedures, and communicating with airport stakeholders.

The position emphasizes performance coaching, coverage planning, and handling incidents, with actual schedules and appointment details defined in the official vacancy announcement.

Qualifications

• At least one year of specialized experience supervising transportation-security operations.
• At least six months of experience as a work leader or supervisor, distributing workloads and training staff.
• Many Supervisory TSO vacancies require current TSA employment and review of eligibility in the active announcement.

Responsibilities

• Supervise Transportation Security Officers and Lead Transportation Security Officers
• Oversee passenger, carry-on baggage, checked baggage, or cargo-screening operations
• Assign work, establish priorities, and coordinate employee rotations and coverage
• Make security-based decisions using TSA procedures, operational information, observation, and professional judgment
• Review employee performance and provide coaching, instruction, and developmental feedback
• Approve leave and address routine employee or workplace concerns
• Respond to security incidents, checkpoint disruptions, and emergency situations
• Prepare operational briefings, checkpoint logs, incident reports, and management communications
• Coordinate with airport stakeholders, law-enforcement personnel, and TSA leadership when required
• Recommend improvements to screening procedures, staffing plans, and airport operations

Job description

Transportation Security Administration, Department of Homeland Security in Greensboro, MD seeks a supervisory officer to lead Transportation Security Officers and oversee all screening operations. The role requires coordinating staff, ensuring adherence to TSA procedures, and communicating with airport stakeholders.

The position emphasizes performance coaching, coverage planning, and handling incidents, with actual schedules and appointment details defined in the official vacancy announcement.