Lead Transplant Financial Advisor (Complex Therapies)

The University of Kansas Health System; Westwood (KS); On-site; USD 85,000 - 120,000; Full time

Job summary

The University of Kansas Health System is seeking a Transplant Financial Advisor Lead to guide financial clearance and reimbursement for complex cellular therapies, including stem cell transplant and CAR-T. You will lead, train, and coordinate with physicians, payors, and revenue cycle leadership to ensure timely access to treatment.

You will supervise escalation management, monitor work queues, and navigate insurance requirements, while driving departmental initiatives and service improvements

Qualifications

• High School Graduate or GED.
• 5+ years of experience in financial advising, claims processing, benefits explanation, cost estimates, benefit pricing, or patient accounting.

Responsibilities

• Maintain and review therapies including stem cell transplant, CAR-T, Gene, TIL, and high dollar-cost oncology treatments.
• Provide initial and ongoing training of employees and cross training to cover absenteeism.
• Monitor daily Work Queues and follow up with team members to meet goals.
• Assist Patient Financial Advisors with questions and resources to accomplish team goals.
• Handle escalated patient concerns and complex financial clearance issues.
• Coordinate complex financial clearance cases with case management.

Skills

Financial counseling

Claims processing

Budgeting

Customer service

Education

Associates Degree in Health Care Administration or Finance

Transplant Financial Advisor Certification within 6 months

Job description

The University of Kansas Health System is seeking a Transplant Financial Advisor Lead to guide financial clearance and reimbursement for complex cellular therapies, including stem cell transplant and CAR-T. You will lead, train, and coordinate with physicians, payors, and revenue cycle leadership to ensure timely access to treatment.

You will supervise escalation management, monitor work queues, and navigate insurance requirements, while driving departmental initiatives and service improvements