LEAD THERAPEUTIC ACTIVITY WORKER

Independence Health System; West Hempfield Township (PA); On-site; USD 21,000 - 30,000; Full time

Job summary

Independence Health System in Pennsylvania seeks a Behavioral Health Support Specialist to assist in Drop-In centers and participate in activities. You will help with meals, cleanliness, sign-in/out, and daily program operations to ensure a safe, engaging environment for members.

Requirements include an Associate degree or higher in Human Services or related field, strong customer service, and proficiency with Excel/PowerPoint/Outlook.

Qualifications

• Associate degree or higher in related field (Human Services, Education, Psychology, Social Work or Criminal Justice).
• Customer service skills are required.
• Knowledge of basic Office Equipment such as copier, fax machine, etc.
• Proficiency in Excel Spreadsheets, PowerPoint, and various software programs (Microsoft Office).
• Proficiency in Microsoft Office including Outlook.
• Excellent communication, interpersonal and organizational skills.
• Ability to work independently and in a team setting; flexibility in scheduling.
• Strong leadership ability and judgment; knowledge of legal aspects and liability of nursing practice.
• Strong ability to communicate complex topics to a wide and diverse audience.

Responsibilities

• Follow program and organization policies and procedures.
• Assist at the front desk for designated times; welcome members and answer phone.
• Sign members in and out; document inventory of supplies.
• Complete documentation; collect information sheets every 6 months and releases of information.
• Travel locally between System locations as needed.

Skills

Customer service skills

Excellent communication

Interpersonal skills

Organizational skills

Education

Associate degree or higher in related field (Human Services, Education, Psychology, Social Work or Criminal Justice)

Tools

Excel

PowerPoint

Outlook

Job description

• Follow an overall rehabilitation philosophy and provide guidance to fellow staff and clients in methods of achieving them.
• Self-Directed: Consumers determine their own path to recovery
• Individuated and person centered: There are multiple pathways to recovery based on individuals’ unique strengths, needs, preferences, experiences and cultural backgrounds.
• Empowerment: Consumers can choose among options and participate in all decisions that affect them
• Holistic: Recovery focuses on people’s entire lives, including mind, body, spirit and community.
• Nonlinear: Recovery isn’t a step-by-step process but one based on continual growth, occasional setbacks and learning from experience.
• Strengths-based: Recovery builds on people’s strengths.
• Peer support: Mutual support plays an invaluable role in recovery
• Respect: Acceptance and appreciation by society, communities, systems of care and consumers themselves are crucial to recovery.
• Responsibility: Consumers are responsible for their own self-care and journeys of recovery.
• Hope: Recovery’s central, motivating message is a better future — that people can and do overcome obstacles.
• Engage drop in members in actively using the center to increase level of community integration.
• Assist in preparing and cooking meals.
• Assist in maintaining the cleanliness of the program.
• Clean up of meal; wash dishes, silverware, pots, and pans
• Putting the napkins in washer/dryer
• Put clean pots, pans, dishes, silverware away after washing and drying
• Take out garbage to dumpster
• Sweep and mop area if necessary
• Participate in and accompany members in outing and activities.
• Ensure the safety of the program, program’s property, and individuals attending the program.
• Follow safety policy, protocols as set forth by Excela Health Systems and Caregivers of SWPA
• Assist at the front desk for designated times.
• Welcome members to the program
• Answer phone
• Sign members in and out of program
• Document inventory of all needed supplies.
• Put necessary items on list in kitchen unit to be bought
• Complete documentation that is associated with the program.
• Have clients fill out information sheet every 6 months
• Have clients fill out release of information every 6 months
• Sign members into program
• Sign members out of program
• Follow all program and organization policies and procedures.

• Follow an overall rehabilitation philosophy and provide guidance to fellow staff and clients in methods of achieving them.
• Self-Directed: Consumers determine their own path to recovery
• Individuated and person centered: There are multiple pathways to recovery based on individuals’ unique strengths, needs, preferences, experiences and cultural backgrounds.
• Empowerment: Consumers can choose among options and participate in all decisions that affect them
• Holistic: Recovery focuses on people’s entire lives, including mind, body, spirit and community.
• Nonlinear: Recovery isn’t a step-by-step process but one based on continual growth, occasional setbacks and learning from experience.
• Strengths-based: Recovery builds on people’s strengths.
• Peer support: Mutual support plays an invaluable role in recovery
• Respect: Acceptance and appreciation by society, communities, systems of care and consumers themselves are crucial to recovery.
• Responsibility: Consumers are responsible for their own self-care and journeys of recovery.
• Hope: Recovery’s central, motivating message is a better future — that people can and do overcome obstacles.
• Engage drop in members in actively using the center to increase level of community integration.
• Assist in preparing and cooking meals.
• Assist in maintaining the cleanliness of the program.
• Clean up of meal; wash dishes, silverware, pots, and pans
• Putting the napkins in washer/dryer
• Put clean pots, pans, dishes, silverware away after washing and drying
• Take out garbage to dumpster
• Sweep and mop area if necessary
• Participate in and accompany members in outing and activities.
• Ensure the safety of the program, program’s property, and individuals attending the program.
• Follow safety policy, protocols as set forth by Excela Health Systems and Caregivers of SWPA
• Assist at the front desk for designated times.
• Welcome members to the program
• Answer phone
• Sign members in and out of program
• Document inventory of all needed supplies.
• Put necessary items on list in kitchen unit to be bought
• Complete documentation that is associated with the program.
• Have clients fill out information sheet every 6 months
• Have clients fill out release of information every 6 months
• Sign members into program
• Sign members out of program
• Follow all program and organization policies and procedures.

Specialty Job Functions

• Ability to effectively engage and motivate members to participate in activities

offered at Drop In

• Act honestly and ethically in all member interactions
• Ability to effectively work as a member of a multidisciplinary team and encourage building of natural community support
• Closing of Drop-in center
• Lock all interior and exterior doors
• Set the alarm system to arm
• Shut off all the lights in building
• Turn off the coffee pot
• Clean the coffee pot
• Set up coffee brewer for next day
• Closing out the register at the snack bar on a nightly basis
• Counting the money from the snack bar and balancing the account
• Putting the money into the safe at end of night
• Acts as liaison for any issues or concerns within the program to the supervisor and/or manager as needed when supervisor is not present
• Acts as a resource for staff to clarify core procedures process
• Communicate daily assignments to staff
• Tallies evening unit for the Drop-In Center for monthly billing.
• Drives agency vehicles when necessary Function
• Other duties as assigned.

Competency and Experience [Knowledge, Skills and Abilities]

Required Qualifications/Experience

• Associate degree or higher in related field (Human Services, Education, Psychology, Social Work or Criminal Justice)
• Customer service skills
• Knowledge of basic Office Equipment such as copier, fax machine, etc.
• Proficiency in the use of Excel Spreadsheets, PowerPoint, and various software programs
• Proficiency in Microsoft Office including Outlook
• Excellent communication, interpersonal and organizational skills
• Ability to work independently and in a team setting; creativity in treatment in various settings including inpatient, skilled nursing and outpatient clinics; ability to transition smoothly between various treatment settings; flexibility in scheduling.
• Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
• Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.

Preferred Qualifications/Experience

• 1 to 2 years’ experience in Behavioral Health
• Experience in Healthcare setting.

License, Certification & Clearances

• Current Basic Life Support (BLS) approved curriculum of the American Heart Association (CPR and AED) program.
• Valid Driver’s License (if out of state hire, the record report from applicable state’s driver license department is required)
• Act 33 Clearance with renewal
• Act 34 Clearance with renewal
• Act 73 FBI Clearance with renewal
• Child mandated court Reporting Training within 30 days of hire or transfer

Supervisory Responsibilities

• This position has no direct supervisory responsibilities, but does serve as a coach and mentor for other positions in the department.

Position Type/Expected Hours of Work

• Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.).
• Travel may be expected locally between System locations.

Equal Employment Opportunity

Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations.

Disclaimer

This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Work Environment

Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines

Essential – Absolute Necessity.

Marginal – Minimal Necessity.

Constantly – 5.5 to 8 hours or more or 200 reps/shift.

Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.

Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.

Rarely – Less than 0.25 hours or less than 2 reps/shift.

Physical Condition

Essential

Marginal

Constantly

Frequently

Occasionally

Bending (Stooping) X
---- Actually we will remove
We keep text with spaces: Bending (Stooping) X

Sitting X

Walking X

Climbing Stairs X

Climbing Ladders X

Standing X

Kneeling X

Squatting (Crouching) X

Twisting/Turning X

Keyboard/Computer Operation X

Gross Grasp X

Fine Finger Manipulation X

Hand/Arm Coordination X

Pushing/Pulling(lbs. of force) X

Carry X

Transfer/Push/Pull Patients X

Seeing Near w/Acuity X

Feeling (Sensation) X

Color Vision X

Hearing Clearly X

Pulling/Pushing Objects Overhead X

Reaching Above Shoulder Level X

Reaching Forward X

Lifting Floor to Knuckle X 10-19# 20-29# 30->50#

Lifting Seat Pan to Knuckle X 10-19# 20-29# 30->50#

Lifting Knuckle to Shoulder X 10-20# 20->50#

Lifting Shoulder to Overhead X 10-20# 20->50#

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required

Essential – Absolute Necessity.

Marginal – Minimal Necessity.

Constantly – 5.5 to 8 hours or more or 200 reps/shift.

Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.

Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.

Rarely – Less than 0.25 hours or less than 2 reps/shift.

Physical Condition

Essential

Marginal

Constantly

Frequently

Occasionally

Same physical condition list repeated as above.

Physical Demands

Essential – Absolute Necessity.

Marginal – Minimal Necessity.

Constantly – 5.5 to 8 hours or more or 200 reps/shift.

Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.

Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.

Rarely – Less than 0.25 hours or less than 2 reps/shift.

Physical Condition

Essential

Marginal

Constantly

Frequently

Occasionally

Again same physical condition content repeated.

Extreme Heat X Extreme Cold X Heights X Confined Spaces X Extreme Noise(>85dB) X Mechanical Hazards X Use of Vibrating Tools X Operates Vehicle (company) X Operates Heavy Equipment X Use of Lifting/Transfer Devices X Rotates All Shifts X 8 Hours Shifts X 10-12 Hours Shifts X On-Call X Overtime(+8/hrs/shift; 40/hr/wk) X Travel Between Sites X Direct Patient Care X Respirator Protective Equipment X Eye Protection X Head Protection (hard hat) X Hearing Protection X Hand Protection X Feet, Toe Protection X Body Protection X Latex Exposure X Solvent Exposure X Paint (direct use) Exposure X Dust (sanding) Exposure X Ethylene Oxide Exposure X Cytotoxic (Chemo) Exposure X Blood/Body Fluid Exposure X Chemicals (direct use) Exposure X Mist Exposure X Wax Stripper (direct use) X Non-Ionizing Radiation Exposure X Ionizing Radiation Exposure X Laser Exposure