Lead Teller & Service Supervisor

Stock Yards Bank & Trust; Shelbyville (KY); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

401(k) with company match up to 6%

ESOP employer match

Medical insurance

Dental insurance

Vision insurance

Cancer/Disease insurance

Accident insurance

Flexible Spending Accounts

Health Savings Accounts

Bank paid Life/AD&D insurance

Voluntary Life/AD&D insurance

Bank paid Short-Term and Long-Term Dis

Employee Stock Purchase Plan

Employee Assistance Program

Job summary

Stock Yards Bancorp, Inc. seeks a Service Associate III to actively supervise tellers at a branch location, ensuring timely customer banking transactions and capitalizing on sales opportunities. The role emphasizes friendly, professional behavior and adherence to policies.

The position requires 6 months teller experience and a high school diploma or GED. Hours vary by branch with Saturday rotations; benefits include comprehensive insurance and retirement options.

Qualifications

• High School Diploma or GED equivalent.
• 6 months of teller experience.

Responsibilities

• Exemplify our 212 commitment to service.
• Perform all duties of a Service Associate II.
• Consultative Selling – Engaging customers and prospects to uncover needs and offer solutions.
• Supervise all Service Associate activities, including customer service efforts, balancing success, and maintenance of work areas.
• Perform various branch level audits of cash and cash handling equipment.
• Approve checks and deposits according to SYB check cashing and hold waiver policies.
• Balance ATM.
• Order and ship money to maintain proper inventory and fill coin and currency orders.
• Participate in the interviewing process and hiring decisions.
• Provide ongoing training, feedback and input to Office Manager on Service Associate performance reviews.
• Participate in weekly team meetings.
• Communicate procedural changes or update to the staff.

Skills

Good written and verbal communication

Proven decision-making ability

Proven ability to supervise and work w

Professional appearance and demeanor

Must be dependable

Education

High School Diploma or GED Equivalent

Job description

Stock Yards Bancorp, Inc. seeks a Service Associate III to actively supervise tellers at a branch location, ensuring timely customer banking transactions and capitalizing on sales opportunities. The role emphasizes friendly, professional behavior and adherence to policies.

The position requires 6 months teller experience and a high school diploma or GED. Hours vary by branch with Saturday rotations; benefits include comprehensive insurance and retirement options.