Lead Technician: Moves, Installations & Team Leadership

Automatic Data Processing, Inc.; San Jose (CA); On-site; USD 41,000 - 48,000; Full time

Job summary

Automatic Data Processing, Inc. is seeking a Lead Technician in San Jose, CA to guide a team and ensure efficient furniture and lab equipment installations. You will coordinate moves, reconfigurations, and maintenance, acting as the point of contact for field techs and clients.

Responsibilities include ticket assessment, route planning, quality assurance, and collaboration with PMs to meet project timelines. Ability to lift up to 50 pounds and experience with contract furniture is a plus.

Qualifications

• Proven ability to manage multiple projects in a fast-paced setting.
• Strong communication skills, both oral and written.
• Organizational and administrative abilities to document damaged or missing products.
• Experience with furniture installation and move management is a plus.
• Valid driver's license and ability to pass MVR check.

Responsibilities

• Assess tickets and plan installations, measurements, and access.
• Create truck routes and calendar invites for technicians.
• Provide quality assurance and follow-through on work.
• Coordinate onboarding, storage clean-outs, and ergo product installations.
• Plan installations including parts review and field verification.
• Collaborate with PMs on timelines and resource needs.
• Close out tickets and track metrics for installs.
• Perform light handyman tasks as needed.

Skills

Fast-paced work

Team collaboration

Oral and written communication

Organization and analytics

Multi-project management

Interpersonal skills

Customer service

Vehicle loading and securing

Driver's license

Manual dexterity

Tools

PlanGrid

Microsoft Office Suite

Safe lifting/hand tools usage

Job description

Automatic Data Processing, Inc. is seeking a Lead Technician in San Jose, CA to guide a team and ensure efficient furniture and lab equipment installations. You will coordinate moves, reconfigurations, and maintenance, acting as the point of contact for field techs and clients.

Responsibilities include ticket assessment, route planning, quality assurance, and collaboration with PMs to meet project timelines. Ability to lift up to 50 pounds and experience with contract furniture is a plus.