Lead Technician, Facility Services, Exterior Services

Walmart; McDonough (GA); On-site; USD 45,000 - 55,000; Full time

Job summary

A major retail corporation seeks a dedicated Lead Technician for Facility Services. This overnight role involves leading a team focused on exceptional service delivery and maintaining external spaces. Candidates should have a minimum of 2 years in commercial landscaping and proven leadership skills. The position requires proficiency in work order management technology and a commitment to customer satisfaction and safety standards. Join us to foster a safe and clean environment for our valued customers.

Qualifications

• Minimum of 2 years' experience in commercial landscaping/exterior maintenance and leading teams.
• Proven leadership skills to facilitate on-the-job training.
• Proficiency in technology for work order management.

Responsibilities

• Lead a team of exterior service technicians for exceptional service delivery.
• Maintain exterior spaces with expertise in commercial landscape management.
• Support adherence to company policies, procedures, and safety standards.

Skills

Leadership

Commercial landscaping

Customer service

Technology proficiency

Education

High school diploma or equivalent

Job description

Lead Technician, Facility Services, Exterior Services

Overview: This is an overnight position focused on leading our power washing team.

At Walmart, we're seeking a dedicated Lead Technician, Facility Services, Exterior Services to join our team. In this role, you'll lead a team of exterior service technicians, working in partnership to ensure exceptional service delivery and customer satisfaction. Your expertise in commercial landscape management and exterior building/grounds maintenance will be instrumental in maintaining our exterior spaces, fostering a safe and clean environment for our valued customers.

Responsibilities

• Lead a team of exterior service technicians to ensure exceptional service delivery and customer satisfaction.
• Foster a safe and clean environment for customers and associates.
• Maintain exterior spaces with expertise in commercial landscape management and exterior building/grounds maintenance.
• Utilize technology (phones, tablets, laptops) for work order management and record-keeping.
• Perform landscaping tasks such as cutting grass and weed management, with or without specialized equipment.
• Support adherence to company policies, procedures, ethics, integrity, and safety standards.

Qualifications

• Minimum of 2 years' experience in commercial landscaping/exterior building maintenance and leading teams.
• Proven leadership skills with ability to facilitate on-the-job training on processes, equipment usage, and asset safety practices to ensure an injury-free working environment.
• Proficiency with technology for work order management and record-keeping.
• Knowledge of planting, pruning techniques, and pest/disease management through chemical applications.
• Experience in commercial exterior maintenance including irrigation, pressure washing, and exterior building/grounds maintenance.
• Strong customer service orientation with the ability to troubleshoot and prioritize work.
• Commitment to upholding company policies, procedures, and standards of ethics, integrity, and safety.
• Education: High school diploma or equivalent is required.