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Community Automotive Repair in Grand Rapids is seeking a Lead Technician to elevate quality, speed, and consistency across the shop. You will train and guide the technician team, solve hard problems, and raise customer satisfaction through high-quality expertise.
Day-to-day, you’ll mentor technicians, coordinate with the Shop Manager and Service Advisors, and handle a subset of hands-on repairs to stay sharp and keep throughput strong while ensuring accurate documentation and timelines.
We’re hiring a Lead Technician to raise the bar on quality, speed, and consistency across the shop. This Lead Technician role exists to train and guide the technician team, solve hard problems, and increase customer satisfaction through high quality expertise.
Your day starts Monday-Friday, 7:30am-5pm, with a quick check‑in on the board and current priorities. As the Lead Technician, you’re in the bays early, watching workflow, answering questions, and stepping in when a diagnosis gets stuck. You’ll demonstrate processes in real time, then circle back to confirm the fix and the documentation are right. Between jobs, you’ll sync with the Shop Manager on updates so customers get clear, accurate timelines. You’ll also handle a small set of your own repairs to stay sharp and keep throughput strong.
Medical, dental, and vision coverage; 401(k); life insurance; competitive salary; paid time off; paid meals; employee discounts; and a rewards and incentive program.
Community Automotive Repair started in 1975. Our shop is locally owned and operated. We are adding to our team of highly trained professionals. As a Lead Technician you can expect to join a team of the very best technicians in the Greater Grand Rapids area. We offer a stable, secure, and safe working environment. We're a very busy shop and need your help to propel us to the next level. Plus our pay and benefits rock!