Lead Technical Program Manager Payments

JPMorganChase; Tampa (FL); On-site; USD 140,000 - 190,000; Full time

Job summary

JPMorganChase is seeking an experienced Technology Project Manager to support our Payments Transformation, partnering with business and technology teams to deliver the High-Value wires payments roadmap. You will drive project schedules, manage risks, and communicate status to stakeholders globally.

The role requires extensive experience in tech project management, cross-functional leadership, and cloud technologies, with a focus on governance and structured delivery.

Qualifications

• 10+ years of professional experience in technology project or program management.
• Experience with software development best practices and cross-team initiatives.
• Experience managing software projects across cross-functional teams.
• Experience with Cloud Platform or Cloud technologies.
• Ability to influence and collaborate across business and tech teams.

Responsibilities

• Partner with business analysts, product and operations to ensure scope is clear and well documented.
• Produce, update and deliver on a comprehensive project schedule with technology and business teams.
• Maintain and monitor list of key project-level dependencies across application groups.
• Facilitate project-level governance meetings with clear agendas, minutes and reports.
• Manage project risk and issue logs, escalate where needed, and ensure remediation through closure.
• Communicate status to stakeholders at all levels and maintain a stakeholder communications plan.

Skills

Project management

Cross-functional teams

Cloud platforms

Stakeholder communication

Risk management

Education

Degree in CS/CE/Math/Engineering

Tools

Cloud platforms

Software development lifecycle

Job description

Job Description

We are looking for an experienced Technology Project Manager to support our Payments Transformation, partnering with business and technology team members to deliver the strategic High-Value wires payments roadmap. Working with our global Graphite technology component teams, partner applications and testing teams, you'll help to drive the projects forward, ensuring the clarity of the schedule and scope, managing risks and issues, and communicating status to all stakeholders

This role requires a wide range of strengths and capabilities, including the ability to:

• Partner with business analysts, product and operations to ensure that scope is clear and well documented
• Work with technology and business teams (AD, QA, UAT, Ops, Product) to produce, update and deliver on a comprehensive project schedule
• Maintain and monitor list of key project-level dependencies including across application groups and proactively track through to completion.
• Facilitate key project level meetings and meet the relevant information demands for those. Ensure decisions are made within governance and identified governance meetings have clear agenda, quorum members, reports and minutes published. Drive project adherence to the agreed project lifecycle.
• Ensure the project adheres to project risk and issue standards and maintain the project risk and issue log (driving remediation/ resolution activities through to closure). Drive effective escalation management of risks and issues from projects and releases into the program.
• Manage stakeholder communications at all levels across the firm and be responsible for maintaining a project stakeholder and communications plan.

Required Qualifications, Capabilities, And Skills

• Experience with software development best practices and experience establishing methods, tools, and process improvements for cross-team initiatives
• Experience managing software projects across cross functional teams, building sustainable processes and coordinating release schedules
• 10+ years of professional experience in technology project or program management
• Experience with Cloud Platform or Cloud technologies
• Influencing Skills – a proven ability to operate in a highly collaborative, yet decisive and results-oriented manner

Preferred Qualifications, Capabilities, And Skills

• Experience of software engineering practices for the full software development life cycle, including build processes, testing, and operations
• Formal training or certification on software engineering concepts
• Degree in Computer Science, Computer Engineering, Mathematics, Engineering or a related technical field.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.