Lead Technical Program Manager- Electronic Trading Services

JPMorgan Chase & Co.; Jersey City (NJ); On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

Health care coverage

Retirement plan

Tuition reimbursement

On-site facilities

Job summary

JPMorgan Chase & Co. in Jersey City seeks a Lead Technical Program Manager to guide complex technology programs within Enterprise Technology - Electronic Trading Services.

You will deliver projects aligning technology initiatives with business goals, manage resources and budgets, and lead high-performing teams across the firm. You will leverage deep technical knowledge and stakeholder-management skills to influence decisions, drive risk management, and ensure top-quality service delivery in a

Qualifications

• 5+ years of technical program management experience.
• Experience with electronic trading and proximity infrastructure.
• Strong analytical, problem solving, and time management skills.
• Excellent communication and facilitation abilities.

Responsibilities

• Interfacing with CIB to forecast demand.
• Informing the CIB of delivery status and blockers.
• Advise on Technology Roadmaps and vectors impacting delivery.
• Coordinate interfaces to ETS and GTI teams.
• Perform traditional PM duties: scheduling, status meetings, reporting.
• Ensure SLAs and reporting across platforms (JIRA, MS Project, Excel, Clarity).
• Specialize in design, implementation, or support of technology infrastructure.
• Maintain fiscal accountability: forecasting, approvals, budgets.
• Interface with Vendors & Service Providers for infrastructure delivery.
• Leverage knowledge of Electronic Trading across liquidity centers and markets.

Skills

Tech PM

Electronic trading

Analytical thinking

Stakeholder mgmt

Decision making

Communication

Contract mgmt

Budgeting

Team leadership

Agile methods

Education

Bachelor/Master degree

Tools

JIRA

MS Project

Clarity

Excel

Job description

Leverage your deep technical expertise and leadership to guide cutting‑edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in Enterprise Technology - Electronic Trading Services team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high‑performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision‑making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. You will be a key interface between the Corporate Investment Bank and the Global Technology Infrastructure organizations for the delivery of Electronic Trading Infrastructure. Quite simply the ETS TDM wears many hats, including Relationship Manager, Project Manager, Service Manager, Technical Expert, eTrading SME & Commercial Manager.

Job responsibilities

• Interfacing with CIB to forecast demand
• Informing the CIB of delivery status, escalating to resolve blockers as needed
• Proactively advise the CIB on matters like Technology Roadmaps and internal & external vectors that might impact or influence delivery
• Managing the interface to other teams within ETS, and to other technology teams in the wider GTI organization
• Assuming traditional PM duties such as scheduling, status meetings, reporting & presentations/briefings
• Comply with service-level reporting & tracking duties across platforms such as JIRA, MS Project, Excel, Clarity, etc.
• Specialize in either design, implementation and/or support of technology infrastructure (compute, facilities and/or networking)
• Responsible for fiscal accountability for projects including forecasting, approvals and managing delivery within budget
• Interfacing with Vendors & Service Providers involved in the delivery of infrastructure (Hardware, Managed Service & SmartHands)
• Demonstrated knowledge in Electronic Trading including knowledge of liquidity centers, colocation facilities, proximity infrastructure builds and Equities & Fixed Income trading

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Working knowledge of electronic trading and managed/proximity infrastructure solutions
• Excellent analytical, problem solving, and time management skills
• Team player adept at collaborating with internal & external parties to develop ideal solution for the business
• Strong decision maker, with transparent & timely communication & follow‑up
• Excellent active listening, writing, speaking, negotiation, presentation and facilitation skills
• Contract management experience
• Flexible, hands on and able to work in a fast paced, high pressure, high stakes client‑focused and collaborative environment
• Experience working in Equity and Fixed Income markets
• Comfortable working in a heavy controls environment

Preferred qualifications, capabilities, and skills

• University Degree - Bachelors or Masters

Benefits

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity and Accommodations

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.

High Risk Roles (HRR)

High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre‑hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.