Lead Tech - Mailroom, Distribution Services (Space Planning

University of Pennsylvania; United (PA); On-site; USD 30,000 - 31,000; Full time

Benefits offered by this job

Health benefits

Tuition benefits

Retirement plans

Flexible work hours

Job summary

University of Pennsylvania is seeking a Lead Tech for the Mailroom in the Space Planning & Operations group. The role oversees mail receiving and distribution, trains staff, and uses an automated tracking system to manage volumes and data integrity.

The position is essential, with lifting duties and overtime potential. Located in Philadelphia, PA, the Lead Tech supports the Perelman School of Medicine community by delivering high-quality mail services and maintaining accuracy of barcode data and

Qualifications

• The minimum of a High School diploma and 3 to 5 years of experience is required.
• Technical School, Certification, training or apprenticeship beyond High School is a plus.

Responsibilities

• Coordinate day-to-day operations of the PSOM's mail receiving and distribution function.
• Train Building Services Assistants in the Mailroom function.
• Oversee use of the automated package-tracking system and report on volumes and statuses.

Education

High School diploma

Technical School/Certifications

Job description

Lead Tech - Mailroom, Distribution Services (Space Planning& Operations)

University Overview

The University of Pennsylvania, the largest private employer inPhiladelphia, is a world-renowned leader in education, research,and innovation. This historic, Ivy League school consistently ranksamong the top 10 universities in the annual U.S. News & WorldReport survey. Penn has 12 highly-regarded schools that provideopportunities for undergraduate, graduate and continuing education,all influenced by Penn's distinctive interdisciplinary approach toscholarship and learning. As an employer Penn has been rankednationally on many occasions with the most recent award from Forbeswho named Penn one of America's Best Large Employers in 2023.

Penn offers a unique working environment within the city ofPhiladelphia. The University is situated on a beautiful urbancampus, with easy access to a range of educational, cultural, andrecreational activities. With its historical significance andlandmarks, lively cultural offerings, and wide variety ofatmospheres, Philadelphia is the perfect place to call home forwork and play.

The University offers a competitive benefits package that includesexcellent healthcare and tuition benefits for employees and theirfamilies, generous retirement benefits, a wide variety ofprofessional development opportunities, supportive work and familybenefits, a wealth of health and wellness programs and resources,and much more.

Posted Job Title

Lead Tech - Mailroom, Distribution Services (Space Planning &Operations)

Job Profile Title

Services Assistant D

Job Description Summary

Under the direction of the Supervisor for Middleman CenterOperations, the SA-D (Lead Tech, Mailroom) coordinates theday-to-day operations of the PSOM's mail receiving and distributionfunction. The position coordinates with Distribution ServicesSupervisors and Sr Coordinator in training the Building ServicesAssistants ("BSA") in the Mailroom function. Under the DistributionServices Supervisor, works in conjunction with Receiving Lead Tech.Using the automated package-tracking system, the Lead Techoperates, reconciles, and reports on the volumes and statuses ofMailroom throughput. The Lead Tech oversees BSA's proper use of theautomated tracking system, cognizant of maintaining data integrityand ensuring proper collection of, and reporting on, barcode andother mail/package data. Assures that members of the PerelmanSchool of Medicine community receive the highest quality servicesfrom the Distribution Services group within Space Planning &Operations. Note: This is a working Lead Technician Position, andLead Tech may be required to cover staff shortages in Receiving andEvent-Support areas. The job requires walking, standing, use ofstandard tools, lifting, and moving of often-delicate equipmentweighing between 100-500 pounds. The job requires the ability tolift 50 pounds unassisted. The Lead Tech must be physically able toperform all functions of this position. This position is considered"essential".

Job Description

The minimum of a High School diploma and 3 to 5 years of experienceor an equivalent combination of education and experience isrequired. Technical School, Certification, training orapprenticeship beyond High School is a plus.

Ability to frequently lift and move heavy objects weighing 25-50pounds or more; physically able to move about actively; must not bebothered by unpleasant odors; mechanical aptitude (may use toolsrequiring high dexterity as required in performance of job duties);must be customer service and team oriented and be able to interfaceand communicate with people at various organizational levels;ability to read, write, perform basic arithmetic, and follow verbaland written instructions; highly organized in work assignment andperformance. Overtime is a frequent requirement of this positionmust be able to work overtime on short notice. This job requiresthe ability to lift 50 pounds unassisted. Must be physically ableto perform all functions of this position.

SPECIAL REQUIREMENTS:

The Perelman School of Medicine is a multi-building research andteaching complex with emphasis on biomedical research. As such, andto ensure successful fulfillment of its mission (research andeducation), the School Community requires a much higher level ofsupport service delivery than usually experienced in a typicalacademic environment. Problems that would be mere annoyances insome facilities have the potential of destroying thousandsof dollars and months or years of often-irreplaceable work. TheDepartment of Space Planning & Operations is responsible forcoordinating and assuring uninterrupted delivery of the necessaryutility and other support services.

The above statement is included in this position description in anattempt to provide the reader with an understanding of:

1) The responsibilities of this Office;

2) The importance to both the School and the University of the workperformed;

3) The stress and pressure placed upon employees by the emergencysituations to which they must repeatedly respond.

4) All employees of the Space Planning & Operations departmentare considered to be "essential".

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

Perelman School of Medicine

Pay Range

$21.52 - $21.63 Hourly Rate

Salary offers are made based on the candidate's qualifications,experience, skills, and education as they directly relate to therequirements of the position, and in alignment with salary rangesbased on external market data for the job's level. Internalorganization and peer data at Penn are also considered.

Equal Opportunity Statement

The University of Pennsylvania is an equal opportunity employer.Candidates are considered for employment without regard to race,color, sex, sexual orientation, religion, creed, national origin(including shared ancestry or ethnic characteristics), citizenshipstatus, age, disability, veteran status or any class protectedunder applicable federal, state or local law.

Special Requirements

Background checks may be required after a conditional job offer ismade. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

• Health, Life, and Flexible Spending Accounts: Pennoffers comprehensive medical, prescription, behavioral health,dental, vision, and life insurance benefits to protect you and yourfamily's health and welfare. You can also use flexible spendingaccounts to pay for eligible health care and dependent careexpenses with pre-tax dollars.
• Tuition: Take advantage of Penn's exceptional tuitionbenefits. You, your spouse, and your dependent children can gettuition assistance here at Penn. Your dependent children are alsoeligible for tuition assistance at other institutions.
• Retirement: Penn offers generous retirement plans tohelp you save for your future. Penn's Basic, Matching, andSupplemental retirement plans allow you to save for retirement on apre-tax or Roth basis. Choose from a wide variety of investmentoptions through TIAA and Vanguard.
• Time Away from Work: Penn provides you with asubstantial amount of time away from work during the course of theyear. This allows you to relax, take vacations, attend to personalaffairs, recover from illness or injury, spend time withfamily-whatever your personal needs may be.
• Long-Term Care Insurance: In partnership with GenworthFinancial, Penn offers faculty and staff (and your eligible familymembers) long-term care insurance to help you cover some of thecosts of long-term care services received at home, in the communityor in a nursing facility. If you apply when you're newly hired, youwon't have to provide proof of good health or be subject tounderwriting requirements. Eligible family members must alwaysprovide proof of good health and are subject to underwriting.
• Wellness and Work-life Resources: Penn is committed tosupporting our faculty and staff as they balance the competingdemands of work and personal life. That's why we offer a widevariety of programs and resources to help you care for your health,your family, and your work-life balance.
• Professional and Personal Development: Penn provides anarray of resources to help you advance yourself personally andprofessionally.
• University Resources: As a member of the Penn community,you have access to a wide range of University resources as well ascultural and recreational activities. Take advantage of theUniversity's libraries and athletic facilities, or visit ourarboretum and art galleries. There's always something going on atPenn, whether it's a new exhibit at the Penn Museum, the latestmusic or theater presentation at the Annenberg Center, or the PennRelays at Franklin Field to name just a few examples. As a memberof the Penn community, you're right in the middle of theexcitement-and you and your family can enjoy many of theseactivities for free.
• Discounts and Special Services: From arts andentertainment to transportation and mortgages, you'll find greatdeals for University faculty and staff. Not only do Penn arts andcultural centers and museums offer free and discounted admissionand memberships to faculty and staff. You can also enjoysubstantial savings on other goods and services such as new carsfrom Ford and General Motors, cellular phone service plans, movietickets, and admission to theme parks.
• Flexible Work Hours: Flexible work options offercreative approaches for completing work while promoting balancebetween work and personal commitments. These approaches involve useof non-traditional work hours, locations, and/or jobstructures.
• Penn Home Ownership Services: Penn offers a forgivableloan for eligible employees interested in buying a home orcurrently residing in West Philadelphia, which can be used forclosing costs or home improvements.
• Adoption Assistance: Penn will reimburse eligibleemployees on qualified expenses in connection with the legaladoption of an eligible child, such as travel or court fees, for upto two adoptions in your household.

To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay