LEAD TEAM MEMBER PT - pOpshelf in FAIRVIEW PARK, OH S30418

pOpshelf; Fairview Park (OH); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Health insurance coverage options

401(k) Savings Plan

Paid sick leave

Paid maternity and parental leave

Job summary

A retail store in Fairview Park, OH is seeking a Lead Team Member to enhance customer service and maintain store standards. Responsibilities include managing store operations, engaging customers, and supporting merchandising. The ideal candidate will possess strong communication skills, a high school diploma or equivalent, and prefer some experience in a supervisory role. Join our team to make shopping fun and affordable for our customers with exciting offers while ensuring a clean and organized environment.

Qualifications

• Ability to read and follow store merchandising guidelines.
• Six months supervisory experience preferred.
• High school diploma or equivalent required.

Responsibilities

• Provide superior customer service and exceed expectations.
• Maintain a clean, organized store environment.
• Assist in merchandising the store for appeal.
• Operate the cash register and assist with sales.
• Complete daily cleaning responsibilities.

Skills

Effective interpersonal and oral communication skills

Understanding of safety policies and practices

Ability to read and follow planogram and merchandise presentation guides

Proficiency with basic mathematical calculations

Cash register functions and cash handling procedures

Education

High school diploma or equivalent

Six months of supervisory experience (preferred)

Tools

Hand-held scanners

Pricing guns

Box cutters

Two-wheel dollies

U-boats (six-wheel carts)

Job description

LEAD TEAM MEMBER PT - pOpshelf in FAIRVIEW PARK, OH S30418

pOpshelf is a fun and stress‑free shopping destination for everyday and special items, offering affordable selections under and above $5. We provide a trendy, rotating inventory, including seasonal, houseware, décor, health, beauty, paper, party products, candy, snacks, games, electronics and more. Learn more at www.popshelf.com.

Overview

pOpshelf’s mission is to provide “Fun Finds for Less,” enabling customers to treat themselves affordably. The Store operates with an emphasis on clean, organized, and customer‑first standards, with a rotating selection to keep our display fresh and engaging.

Responsibilities

The Lead Team Member helps maintain a clean, well‑organized store and create a customer‑first culture through exceptional store standards. Duties include:

• Providing superior customer service and exceeding expectations
• Modeling product knowledge and selling techniques to enhance the customer experience
• Maintaining a safe, clean, and well‑organized store environment
• Assisting in merchandising the store in a manner that appeals to customers, retaining excitement to shop at pOpshelf™
• Rotating product to create eye‑catching displays to drive sales, following company merchandising guidelines
• Completing daily and weekly cleaning responsibilities to provide a superior shopping experience
• Ensuring store consistency and reset standards for a clutter‑free experience
• Following company policies and procedures as outlined in SOPs, the Employee Handbook, and company communications
• Operating the cash register and scanner: itemizing and totaling customer purchases, collecting payment, making change, bagging merchandise, and assisting customers as needed
• Assisting customers in the self‑checkout process at multiple register terminals simultaneously
• Cleansing the store: taking out trash, dusting and mopping floors, cleaning restrooms and stockroom, and setting up sidewalk displays
• Opening and closing the store under direction of the Store Team Leader and Assistant Team Leader in their absence
• Performing additional duties as necessary in the absence of the Store Team Leader or Assistant Team Leader

Qualifications

Knowledge and Skills

• Effective interpersonal and oral communication skills
• Understanding of safety policies and practices
• Ability to read and follow planogram and merchandise presentation guides
• Proficiency with basic mathematical calculations, including addition, subtraction, multiplication, division, and percentages
• Cash register functions and cash handling procedures, including accountability and deposit control

Work Experience and Education

• High school diploma or equivalent, and six months of supervisory experience (or related experience/training) preferred

Working Conditions and Physical Requirements

• Frequent walking and standing
• Frequent bending, stooping and kneeling to run check‑out stations, stock merchandise, and unload trucks
• Frequent handling of merchandise and equipment such as hand‑held scanners, pricing guns, box cutters, merchandise containers, two‑wheel dollies, and U‑boats (six‑wheel carts)
• Frequent and proper lifting of up to 40 pounds; occasional lifting up to 55 pounds
• Occasional climbing (using ladder)
• Ability to drive own vehicle to the bank to deposit money and occasionally attend training meetings
• Fast‑paced environment with moderate noise level
• Exposure to strong scents and fragrances
• Occasional exposure to outside weather conditions, wet floor surfaces, and household/industrial cleaning solutions

pOpshelf is an equal opportunity employer.

pOpshelf offers a wide range of benefit programs designed to care for the physical, mental and financial well‑being of employees and their families. Available benefits include health insurance coverage options, a variety of supplemental programs, a 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See popshelf.com/careers/benefits for additional details.