LEAD TEAM MEMBER FT - pOpshelf in CONCORD, NC S23379

pOpshelf; Concord (NC); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Health insurance options

401(k) Savings Plan

Paid sick leave

Job summary

A retail company in Concord, North Carolina, is seeking a Lead Team Member to create a customer-first culture. The role involves maintaining store cleanliness, assisting customers, operating cash registers, and stocking merchandise. Candidates should have a high school diploma, effective communication skills, and some supervisory experience. Benefits include health insurance, 401(k), paid leave, and more. Join a fun, dynamic team focused on delivering exceptional shopping experiences.

Qualifications

• Effective interpersonal and oral communication skills are essential.
• Understanding of safety policies and practices is required.
• Ability to read and follow merchandising guides is necessary.

Responsibilities

• Help maintain a clean, organized store environment.
• Assist customers in locating and purchasing merchandise.
• Operate cash register and assist in the self-checkout process.

Skills

Interpersonal communication skills

Safety policy understanding

Mathematical calculations

Cash register functions

Education

High school diploma or equivalent

Tools

Hand-held scanner

Pricing guns

U-boats

Job description

Overview

pOpshelf’s seeks to provide Fun Finds for Less through a fun and stress‑free shopping destination for everyday and special items. We make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5. pOpshelf stores offer a trendy and rotating selection of seasonal, houseware, home décor, health, beauty, paper and party products, in addition to assorted candy, snacks, games, electronics and additional items.

Responsibilities

Lead Team Member helps maintain a clean, well‑organized store and creates a customer‑first culture through exceptional store standards. The duties of the Lead Team Member include assisting customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Team Leader to maximize store profitability and customer satisfaction while protecting company assets. Lead Team Members perform the duties of a Team Member and act in a lead capacity in the absence of the Store Team Leader or Assistant Team Leader.

• Provides superior customer service to exceed the customer’s expectations
• Models product knowledge and selling techniques to enhance the customer experience
• Maintains a safe, clean and well‑organized store environment that delights our customers and employees
• Assists in merchandising the store in a manner that is appealing to customers and retains excitement to shop at popshelf™
• With the assistance of Company merchandising guidelines, rotates product to create eye‐catching displays to drive sales
• Completes daily and weekly cleaning responsibilities to provide a superior customer shopping experience
• Ensures store condense and reset standards are maintained consistently each day to provide a clutter free customer shopping experience
• Follows company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications
• Operates cash register and scanner to itemize and total customer’s purchase, collects payment from customers and makes change, bags merchandise, and assists customers with merchandise as necessary
• Assists customers in the self‑checkout process at multiple register terminals simultaneously
• Clears the store; takes out trash; dusts and mops store floors; cleans restroom and stockroom; and helps set up sidewalk displays
• Opens and closes the store under specific direction of the Store Team Leader and Assistant Team Leader in the Store Team Leader’s absence
• Additional duties that may be necessary in the absence of the Store Team Leader or Assistant Team Leader

Qualifications

Knowledge and Skills:

• Effective interpersonal and oral communication skills
• Understanding of safety policies and practices
• Ability to read and follow planogram and merchandise presentation guides
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
• Ability to perform cash register functions
• Knowledge of cash, facility, and safety control policies and practices
• Knowledge of cash handling procedures including cashier accountability and deposit control

Work Experience And/Or Education

• High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred

Working Conditions And Physical Requirements

• Frequent walking and standing
• Frequent bending, stooping, and kneeling to run checkout station, stock merchandise, and unload trucks
• Frequent handling of merchandise and equipment such as hand‑held scanner, pricing guns, box cutters, merchandise containers, two‑wheel dollies, and U‑boats (six‑wheel carts)
• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
• Occasional climbing (using ladder)
• Ability to drive own vehicle to the bank to deposit money and occasionally attend training meetings
• Fast‑paced environment; moderate noise level
• Occasionally exposed to outside weather conditions
• Occasionally exposed to wet floor surfaces
• Occasionally exposed to household and industrial cleaning solutions

Benefits

pOpshelf is an equal opportunity employer. pOpshelf is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well‑being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See popshelf.com/careers/benefits for additional details.