Lead System Engineer

EPAM Systems Inc; Newtown Square (Delaware County); Remote; CAD 110,000 - 170,000; Full time

Benefits offered by this job

Extended Healthcare

Life Insurance

RRSP with Company Match

Paid Time Off

Telehealth

LinkedIn Learning Solutions

Employee Discounts

Job summary

EPAM Systems, Inc. is seeking a dedicated engineer to advance DevOps and SRE practices, drive the SRE tech roadmap, and ensure high availability and performance for applications. You will build robust monitoring and automation, enforce security standards, and continuously improve CI/CD pipelines and incident management.

You will collaborate with product teams and participate in on-call rotations, with a focus on operational excellence and scalable systems across cloud environments.

Qualifications

• 5+ years in DevOps or SRE roles.
• Bachelor's degree in Computer Science or related field or equivalent work experience.
• Production infrastructure experience and ability to support high-availability systems.
• Strong knowledge of CI/CD.
• Understanding of observability (monitoring, logging, tracing).
• Experience with Dynatrace & Splunk.
• Experience with leading cloud providers (AWS/Azure/GCP).
• Ability to work independently and in a team, with strong problem-solving skills.
• English proficiency at B2 or higher.

Responsibilities

• Implement DevOps & SRE practices.
• Define the technology roadmap for the SRE team.
• Develop and maintain SLIs/SLOs and related metrics (MTTR, deployment frequency, change failure rate).
• Design and manage monitoring, alerting, and observability for applications using Dynatrace, Splunk, Grafana.
• Assess performance and recommend improvements.
• Ensure performance and availability SLAs are met by application teams.
• Collaborate with product owners to manage error budgets and toil backlog.
• Participate in on-call rotations for production events.
• Improve CI/CD pipelines and incident management processes.
• Apply root cause analysis and incident management techniques.
• Foster automation across processes and deployments.
• Implement cybersecurity measures via vulnerability assessments and risk management.
• Provide periodic progress reports to management and customers.
• Support application teams in adopting the platform.
• Coordinate communications within the team and with customers.
• Analyze current systems and plan enhancements.

Skills

DevOps

SRE

CI/CD

Observability

On-call

Security

Automation

Teamwork

English Proficiency

Education

Bachelors in CS or related

Equivalent work experience

Tools

Dynatrace

Splunk

AWS

Azure

GCP

Job description

We are seeking a dedicated and proactive engineer to join our team, focusing on the implementation and advancement of DevOps and Site Reliability Engineering (SRE) practices. In this role, you will help drive the technology roadmap for our SRE team, champion operational excellence, and partner closely with application and product teams to ensure high availability, performance, and scalability. You will play a key role in building robust monitoring and observability systems, automating workflows, enforcing security standards, and continuously improving our CI/CD pipelines and incident management processes.

Req# 1124502909

Responsibilities

• Help implement DevOps & SRE practices

• Drive discussions for technology roadmap for SRE team

• Identify, craft, and maintain SLIs and SLOs for teams, as well as metrics such as MTTR, Lead time for change, Deployment Frequency and Change Failure Rate

• Design, develop and manage monitoring, alerting, operability and observability for applications using Dynatrace, Splunk & Grafana

• Assess performance, monitor and recommend performance enhancements

• Enforce application teams to meet performance and availability SLAs

• Partner with product owners to manage error budget, prioritize toil backlog and validate against team, application, and incident metrics

• Be part of an on-call rotation for production events or outages

• Strive for continuous improvement for continuous integration & continuous deployment (CI/CD Pipeline)

• Apply troubleshooting techniques, incident management and root cause analysis

• Encourage and build automated processes wherever possible

• Implement cybersecurity measures by continuously performing vulnerability assessment and risk management

• Manage periodic reporting on the progress to the management and the customer

• Work in partnership with application teams to ease their adoption of the platform

• Coordinate and communicate within the team and with customers

• Analyze the current system in use and develop plans for enhancements and improvements

Requirements

• 5+ years of experience working within DevOps or SRE teams

• Bachelor's degree in Computer Science or related fields and/or equivalent work experience

• Professional experience in supporting Production Infrastructure

• Strong knowledge of CI/CD

• An understanding of observability (monitoring, logging and tracing)

• Experience with Dynatrace & Splunk

• Experience with a leading cloud provider (AWS, Azure, GCP)

• Experience operating high-availability, fault-tolerant, scalable, distributed software in production

• Ability to work independently and as part of a team

• Strong analytical and problem-solving mindset combined with experience troubleshooting under pressure

• Strategic thinking, complex problem solving and analytical capabilities

• Strong organizational and interpersonal skills, with experience developing and instilling a culture of operational maturity

• Ability to adjust quickly to new technologies

• English is B2 or higher

We offer

• Extended Healthcare with Prescription Drugs, Dental and Vision, and Healthcare Spending Account (Company Paid)

• Life and AD&D Insurance (Company Paid)

• Employee Assistance Program (Company Paid)

• Telehealth (Company Paid)

• Short-term Disability (Company Paid)

• Long-Term Disability

• Paid Time Off (including vacation and sick days)

• Registered Retirement Savings Plan (RRSP) with Company match

• Maternity/Parental/Adoption Leave Top-up

• Employee Stock Purchase Program

• Critical Illness Insurance

• Employee Discounts

• Unlimited access to LinkedIn learning solutions

EPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.