Lead Sushi Specialist
times-supermarkets
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Benefits offered by this job
Job summary
Times Supermarkets in Lihue, Hawaii, is looking for a Lead Sushi Specialist to manage the operations of the Sushi Department. The ideal candidate will lead the team and ensure the success of the department in areas such as sales, customer satisfaction, and staffing.
You will be responsible for training, product quality, and compliance with health regulations. The role requires excellent knife skills, customer service experience, and ability to work various shifts.
Qualifications
- Must have knife skills and knowledge about sushi.
- 18 years of age upon job offer.
- Experience in customer service or grocery store preferred.
Responsibilities
- Manage sales, profits, staffing, image and operation of the Sushi Department.
- Lead the team to achieve revenue and customer satisfaction goals.
- Supervise Sushi Department's team and ensure compliance with policies.
Skills
Education
Tools
Job description
Department: Seafood Department
Job Status: Full Time
FLSA Status: Non Exempt
Reports to: Lead Seafood Clerk
Work Schedule: As Per Employee Handbook
Starting rate of pay: $20.50/hr
- Flexible Hours
- Employee Discount
- 10 Paid Holidays (including 2 days for your birthday)
- Medical/Vision/Dental Package
- Free Life Insurance
- Vacation and Sick Leave
- Voluntary Insurance Plans (Life, Disability, Cancer, Accidental)
- Long Term Disability
- Matching 401K
- Management Bonuses
*For qualifying positions
The Lead Sushi Specialist is responsible for managing sales, profits, staffing, image and operation of the Sushi Department. Under the direction of the Lead Seafood Clerk, the Lead Sushi Specialist will proactively lead his/her team to ensure the success of Sushi Department’s goals in revenues, expense, profitability, customer satisfaction, inventory shrinkage, and employee morale. The Lead Sushi Specialist will provide Customers with outstanding service through friendly, quick, efficient, accurate and safe assistance.
Include the following (but are not limited - other duties may be assigned)
- Assists the Lead Seafood in meeting the sales and profit projections of the store.
- Meets or exceeds Sushi Department’s sales goals assigned through the efficient execution of Company policies and procedures.
- Works various shifts or days as assigned by Lead Seafood in accordance with the Company’s business needs.
- Directly supervises Sushi Department’s team to ensure they are in compliance with established store policies and procedures.
- Provides operational and customer service training for store employees at all Sushi Department’s team.
- Creates and presents a labor schedule for Lead Seafood approval to leverage productivity within the needs of the department.
- Ensures sushi is handled, stocked, rotated and merchandised to present a pleasing image for optimum traffic flow.
- Safely operates department equipment including scale, knife and wrapper.
- Responsible for taking monthly inventory and pricing to achieve required margins and labor targets.
- Manages and ensures invoices are completed and sent up daily to POS/Accounting.
- Does competitors price checks at competing stores and notifies Seafood division of suggested changes.
- Places orders for necessary products and conducts inspections on newly received stock.
- Understands, enforces and abides by Department of Health regulations, OSHA Standards and weights and measures standards.
- Understands, enforces and abides by all Company policies and Standard Operating Procedures.
- Maintains high ethical standards in the work place.
- Maintains good communication with associates and management.
- Knows and understands all seafood department employees’ job responsibilities.
- Proactively supports any promotional activity within the store and contributes to an effective working environment.
- Other task as assigned by Store Management and Division Directors.
To perform the job successfully, an individual should demonstrate the following competencies:
- Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Able to meet deadlines, completing assigned tasks and able to work independently and as a team member.
- Oral Communication – Speaks clearly; Listens and asks questions; Responds well to questions.
- Written Communication – Writes clearly; Able to read and interpret written communication.
- Analytical - Uses intuition and experience to complement data; Notices discrepancies and inconsistencies in available information.
- Adaptability – Able to deal with frequent change, delays, or unexpected events.
- Quality – Accurate and thorough; Pays attention to details; Monitors own work to ensure quality.
- Quantity – Completes work in a timely manner; Strives to increase productivity.
- Attendance/Punctuality – Consistently at work all the time.
- Interpersonal – Maintains strict confidentiality; Listens to others without interrupting; A good disposition.
- Professionalism – High level of work ethics; Manages setbacks and challenges with a positive and constructive attitude; Treats all with respect and consideration; Accepts responsibility for own action; Follows through on commitments.
- Initiative – Seeks solutions on own; Offers useful suggestions; Asks for and offers help when needed.
- Problem solving – Identifies and resolves problems within scope; refer other problems to superior.
- Organizational Support – Follows policies and procedures; Supports Company goals and values.
- Safety and Security – Observes safety and security procedures; Reports potentially unsafe conditions.
- Work Schedule: Must be available to work various days and shifts. Some overtime hours may be required.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Ability to maintain a knife grip in order to cut fish or other seafood to specification.
- Ability to withstand for long periods a working environment of 45°F or less.
- Ability to meet productivity standards established by Company.
- Ability to use in-store computer system and scanning equipment.
- Ability to weigh, price, label, organize and rotate seafood products per Company’s standards.
- Education: High school diploma or equivalent.
- Work Experience: Customer service; grocery store shelf stocking and display building, merchandising and planogram reading experience is preferred.
- Must be at least 18 years of age upon job offer.
- Must have knife skills and knowledge about sushi.
- Knives
- Wrapping machine
- Sushi rice machine
- Rice Pot
- Sushi molder machine
- Box Cutters
- Pallet Jacks (Manual or Motorized)
- Hand Trucks
- Step Stools/Ladders
- Baler
None Required
Speak, Read and Write English.
Air conditioned while in store, 40-50 degrees while working in the meat/seafood department, below 0 degrees freezer and 20-30 degrees chill.
Noise Level is moderate
Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Lift/Carry: Stand C (Constantly) 10lbs. or less, Walk F (Frequently) 11-20 lbs. C (Constantly), Sit N (Not Applicable) 21-50 lbs. F (Frequently), Handling/Fingering C (Constantly) 51-100 lbs. O (Occasionally), Reaching Outward F (Frequently) Over 100 lbs. O (Occasionally), Reach Above Shoulder F (Frequently) Push/Pull, Climb O (Occasionally) 12 lbs. or less F (Frequently), Crawl O (Occasionally) 13-25 lbs. F (Frequently), Squat or Kneel O (Occasionally) 26-40 lbs. F (Frequently), Bend O (Occasionally) 41-100 lbs. O (Occasionally), Crouching O (Occasionally) Lift Floor to Waist F (Frequently), Twisting/Turning F (Frequently) Lift Overhead O (Occasionally), Gripping C (Constantly) Carry 2 Handed F (Frequently), Finger Dexterity F (Frequently) Carry 1 Handed O (Occasionally), Kneeling O (Occasionally).
- Vision (Near, Distance, Color, Peripheral, Depth Perception)
- Sense of Sound (Hear oral communication and buzzers/alarms)
The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
Employee Signature: ___________________________________ Date: _________________________
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