Lead Supervisor Distribution Operations - 928

ADUSA Corporate Support; Jessup (MD); On-site; USD 75,000 - 110,000; Full time

Job summary

Giant Food in Jessup, MD is seeking a Distribution Manager to oversee the fresh warehouse shipping functions, supervise shift staff, and drive operational excellence across the supply chain.

You will lead a team in a union environment, partner with PDC teams, Stores Operations, Transportation, and Inventory Management to ensure timely, accurate movement of products, while modeling a culture of diversity, teamwork, and care. Oversee scheduling, equipment, safety, and daily production standards.

Qualifications

• Bachelor's degree in Business Administration, Logistics or related field or equivalent experience.
• 5-7 years of progressively responsible experience in logistics, warehousing, and/or transportation.
• Knowledge of warehouse management systems, inventory control, shipping, receiving, and safety standards.
• Experience with OSHA regulations and safety compliance.
• Excellent written and verbal communication, leadership and change-management skills.
• Ability to work in a union environment and manage shift staff across multiple functions.

Responsibilities

• Oversee daily shipping and receiving operations to ensure accuracy and timeliness.
• Lead and develop shift supervisors and frontline staff.
• Collaborate with cross-functional teams including Transportation, Store Operations, and Inventory Management.
• Ensure safety, sanitation, and OSHA compliance across all warehouse activities.
• Drive process improvements to reduce shrink and improve productivity.

Skills

Leadership

Logistics

Warehouse operations

Inventory control

OSHA regulations

Education

Bachelor's degree in Business Administration or Logistics or related field

Tools

Warehouse Management Systems (WMS)

Shipping & Receiving procedures

Job description

Category/Area of Expertise: Distribution

Job Requisition: 550595

Address: USA-MD-Jessup-8580 Old Dorsey Run Rd

Store Code: Whse-Managers (5149714)

Who is Giant & Why Join Us?

Born in the DMV, Giant Food has proudly served our communities for over 90 years. From our first store on Georgia Avenue to becoming the #1 grocer in the Baltimore-Washington area, we've stayed rooted in what matters most-our people and our neighborhoods. Today, we operate more than 160 stores across D.C., Maryland, Virginia, and Delaware, continuing our mission to be the most trusted and loved local food retailer. At Giant, our purpose goes beyond the aisles. We actively partner with community organizations to enrich the lives of our neighbors and create meaningful impact where we live and work. When you join Giant, you become part of a culture built on three core commitments: Grow, Care, and Belong. We support your growth through tuition reimbursement, scholarships and grants, leadership development, career advancement opportunities, continuous learning, and access to financial resources like Market USA Credit Union. We care for our associates with comprehensive healthcare, life insurance, paid parental leave, wellness programs, a 401(k) plan with up to a 5% company match (eligible positions), paid time off, employee assistance programs, and wellbeing resources that support you both on and off the job. You'll belong in an inclusive environment supported by Business Resource Groups, recognition programs, community outreach initiatives, and volunteer opportunities that connect you to the communities we serve. Join our team and be part of a 90+ year legacy-because food makes us a grocery store, but our people make us GIANT.

POSITION SUMMARY

Love solving problems and keeping operations running efficiently? Join our Distribution Team and drive process improvements, ensure timely delivery, and help keep products moving across our supply chain.

Position Summary: Overall management of the fresh distribution warehouse shipping functions, supervisors, team members, and production standards. Ensure efficiency, timeliness, accuracy, and operational excellence in the execution of daily tasks. Lead, develop, and manage a team of shift supervisors. Proactively work to mitigate, prevent, and resolve operational and people issues within a labor union environment. Role model and promote culture of diversity, teamwork, and care. Provide support as the manager on duty for overall management of shipping operations and assume the role in the absence of the Shipping Operations Manager. Collaborate with all PDC teams, Store Operations, Transportation, and Inventory Management to ensure the timely, accurate, and safe movement of products. Role model and influence a mindset and culture of service and quality culture in serving stores and customers. Ensure maximum operational efficiencies and execution of warehouse receiving or shipping operations.

WHAT YOU WILL DO

Grow Our People

• We care deeply about people, enjoy diversity and develop talent to get the best out of all of us

Obsess Over Customers

• We delight our customers with innovative products and experiences that support a healthier future for people and planet

Win Together

• We collaborate across boundaries to deliver on our strategy and purpose

Operational Excellence

• Responsible for the overall management, execution, accuracy, and timeliness of the following:
• All shipping operations: Selection and fulfillment of store orders; replenishment; cross-docking; and trailer loading.
• Loading outbound trailers in the correct store preferred sequence.
• Evaluate, maintain, and ensure continuous improvement of shipping operations.
• Managing Cross-dock and outbound loading to minimize shrink at stores.
• Shift schedules for clerical and selectors, stockers, loaders, and hourly outbound staff to support business needs and daily workload volumes.
• Proper equipment assignments.
• Resolve equipment issues throughout the night on equipment assigned.
• Ensure completion of store operations service and emergency requests
• Monitor and resolve Warehouse Management System (WMS) and Vo-Collect, problems as well as warehouse issues in a timely and accurate manner. Monitor and maintain all safety and sanitation standards through proper execution of policies, practices, and procedures.
• Ensure OSHA standards are met and maintained. Report and correct any deficiencies.
• Ensure daily production standards and metrics are adhered to or improved upon in all areas of shipping and receiving.
• Contribute to pre-shift meetings to communicate key business information and daily workload. Assist with supervising, coaching, and developing shift supervisors.

Planning and Execution

• Create and oversee operational audits to promote accuracy and quality while minimizing shrink.
• Develop, lead, and implement operational and productivity enhancements to improve cost, financial impact, efficiencies, competitiveness, and service delivery.

Collaboration and Teamwork

• Support the training, development, and engagement of all new and existing team members.
• Support training of shift associates and conduct periodic evaluations, as needed.
• Follow up on disciplinary actions and ensure they are issues within contractual guidelines.
• Interact and collaborate with union partners to build and maintain an effective working relationship.
• Promote a positive pro associate culture that contributes to the company values of courage, care, humor, and integrity.
• Ensure proper daily use of WMS for monitoring and maintaining production and correcting/adjusting time discrepancies.
• Monitor WMS for performance and accuracy.
• Report and make recommended changes as identified.
• Support all special projects.
• Serve as the facility's primary point of contact in the absence of senior leadership. Support cross-functional partnerships across all areas of the PDC and Transportation Center.

WHAT YOU WILL BRING

• Bachelor's Degree, preferably in Business Administration, Logistics or related field or equivalent experience.
• 5-7 years of progressively responsible experience in logistics, warehousing, and/or transportation, preferably within a retail organization.
• Knowledge of warehouse management systems; inventory control; shipping, receiving; productivity management systems, quality management; OSHA regulations; and state safety regulations. Sound knowledge of financial analysis and budgeting.
• Excellent written and verbal communication skills; demonstrated leadership and managerial skills that generate mutual respect and understanding; strong interpersonal, coaching, conflict management, process improvement and change management skills, ability to handle multiple tasks, set priorities, and meet deadlines.
• Must be able to take assignments in any warehouse/distribution center on any shift.