Lead Staff Pharmacist - Accredo - Elmhurst, IL

Cigna Health and Life Insurance Company; Addison Township (IL); On-site; USD 112,000 - 189,000; Full time

Benefits offered by this job

Medical insurance

Vision

Dental

Well-being programs

401(k)

Life insurance

Tuition reimbursement

Paid time off

Paid holidays

Leave of absence

Job summary

Cigna Health and Life Insurance Company is seeking a Lead Staff Fulfillment Pharmacist for our Elmhurst, IL location, with plans to move to Elgin in January 2027. The role involves leading technicians, interpreting prescriptions, and expediting order processing on a 8:00 am–5:00 pm schedule Monday–Friday, with on-call rotation.

The position emphasizes quality, accuracy, customer service, and adherence to all regulations, requiring ACPE-accredited degree and active licensure.

Qualifications

• ACPE-accredited pharmacy degree (PharmD or B.S.).
• 1+ year relevant experience required.
• Active pharmacist license in good standing.
• Willing to obtain additional licenses as needed.
• Strong communication and customer-service skills.
• Ability to interpret prescriptions and verify data.

Responsibilities

• Provide oversight and quality assurance to pharmacy technicians.
• Interpret prescriptions and verify information to expedite orders.
• Track order status and resolve issues with orders.
• Back up pharmacists and train staff as needed.
• Ensure compliance with state and federal regulations.
• Maintain quality and efficiency in daily operations.

Skills

Communication

Problem-solving

Customer service

Time management

Adaptability

Education

Pharmacy degree (PharmD/B.S.)

Job description

This is a full-time onsite Lead Staff Fulfillment Pharmacist position at our Elmhurst, IL location. *This position will be moving to our Elgin, IL facility in January 2027. The shift for this position is Monday through Friday 8:00 am - 5 pm including a 1-week on call rotation 1-2 times per month.

POSITION SUMMARY

The Lead Staff Pharmacist interprets physicians' prescriptions, contacts doctors or other prescribers and/or patients to verify information on prescriptions and expedite processing of order. This position is responsible for dispensing medications within corporate and regulatory guidelines. The Staff Pharmacist will track order status and outstanding issues. This individual may take calls from customers regarding lost orders or dispensing errors, maintain daily production, quality and service levels, vary work priorities and activities to accommodate business needs.

ESSENTIAL FUNCTIONS

• Provide oversight and quality assurance to pharmacy technicians
• Interpret physicians' or prescribers' prescriptions
• Contact doctors and/or patients to verify information on prescriptions such as drug strength, prescription sig., and drug name in order to expedite processing of orders
• Verify and confirm validity of controlled substances
• Verify prescription information entered in the system by data entry or order entry
• Back up other pharmacists as needed, perform additional duties as assigned by management, or train less experienced pharmacists
• Maintain quality and efficiency expectations
• Adhere to all state and federal regulations surrounding pharmacy practice
• Training of other pharmacists and/or technicians in functions

On-Call Responsibilities

QUALIFICATIONS

• Graduate of ACPE Accreditation School of Pharmacy with a B.S. Pharmacy or PharmD degree
• Minimum of 1-year relevant experience
• Current resident pharmacist license in good standing; must be willing to obtain additional licensing, as needed
• Advanced problem-solving skills and the ability to work collaboratively with other departments to resolve issues
• Good oral and written communication skills
• Ability to read and interpret prescriptions
• Strong focus on customer service, quality and accuracy
• Ability to manage timelines and meet tight client deadlines
• Ability to adapt in a changing environment
• Ability to work a flexible schedule for peak volume times and PTO coverage

ABOUT ACCREDO

Through our range of health care products and services offered, Accredo team members provide in-depth care for patients with chronic health conditions like hemophilia, oncology, rheumatoid arthritis and growth hormone deficiency. In addition to health care products, we provide comprehensive management services - including outcomes measurement, counseling, clinical care management programs, social services and reimbursement services. By performing in these very high-touch roles, employees have a daily opportunity to make a positive impact on their patients' lives. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 54 - 91 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan.

Benefits

• medical
• vision
• dental
• well-being and behavioral health programs
• 401(k)
• company paid life insurance
• tuition reimbursement
• a minimum of 18 days of paid time off per year
• paid holidays
• leaves of absence

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Diversity and Inclusion

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email [e-mail] for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment.

These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.