Lead Sr. Technician
Daifuku Services America Corporation
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Job summary
Elite Line Services in Phoenix, AZ is seeking a Lead Sr. Technician to oversee daily maintenance operations for ground support equipment. The role manages 3+ technicians, coordinates repairs, and ensures adherence to safety and quality standards at the airport site.
Ideal candidates bring 5+ years in related positions, leadership experience, and CMMS familiarity; OSHA certification is preferred. This full-time role supports site operations and customer satisfaction.
Qualifications
- 5+ years' experience directly related to the position
- 4+ years' direct experience in a GSE Airport shop environment
- OSHA 10 or 30 certification
- Strong hydraulic/pneumatic troubleshooting experience
- Previous work experience in an Airport environment
Responsibilities
- Manage the day-to-day operations of 3 or more employees, ensuring maintenance schedules are met safely and efficiently
- Coordinate and perform daily system maintenance and repair as needed
- Direct supervision and scheduling of mechanics/technicians in ground support equipment and related areas
- Review and monitor work orders; assign and track progress
- Coordinate repairs and preventive maintenance with airport and airline staff to minimize downtime
- Maintain daily turnover reports and uphold quality standards; promote zero defects
- Train, develop and motivate site personnel toward company objectives; conduct performance reviews
Skills
Education
Tools
Job description
US-AZ-Phoenix
1
DSUS
Under indirect supervision/assistance, this position is responsible for the daily maintenance operation of the site
- Manage the day-to-day operations of 3 or more employees, to ensure maintenance schedules are met in an efficient, safe, and employee-oriented manner.
- Manage and perform if necessary the daily system maintenance and repair of the applicable operation.
- Responsible for adherence to Company training programs.
- Direct supervision of all daily assignments. Schedule and supervise mechanics and/or technicians in the ground support equipment, facilities, boarding bridge and/or baggage handling areas.
- Review and monitor personnel assignments, including the issue and completion of work orders.
- Coordinate repairs, maintenance and overhauls with airport and airline staffs to minimize customer down time.
- Coordinate and manage daily preventive maintenance program.
- May be responsible for parts inventory.
- Resolve technical issues.
- Maintain daily turnover reports.
- Maintains and develops the commitments of all employees to the quality of work they are performing and promotes the concept of zero defects and continuous improvement as operating modes.
- Train, develop and motivate maintenance site personnel toward the achievement of the Company objectives.
- Conduct performance appraisals and disciplinary actions.
- Work according to Company regulations, procedures, and instruction from Management and as required by customer requirements.
- Demonstrates professionalism in their appearance, manner and communications with other company and/or customer personnel in a clear and precise manner.
- Monitor the Company's Quality program in the station and ensure conformity and implementation of standards.
- Ensure compliance with applicable OSHA, state, local, and Company safety laws, regulations, policies, and procedures on site and at any remote job site. Coordination of safety matters with Company Safety Officer.
- Maintain site morale and customer satisfaction by keeping the customer in mind and by keeping the interests of the company at heart.
Perform additional duties/assignments that may be required by management from time to time
- Previous work experience in an Airport environment.
- Strong hydraulic/pneumatic troubleshooting experience.
- Associate's Degree in a related field
- State and/or ASE certification in automotive and diesel repair or associated field.
- 5+ years' experience directly related to applicable position (i.e. GSE, conveyor, bridge, etc)
- 4+ years' direct experience in a GSE Airport shop environment.
- 3 years' experience in mentoring, guiding and directing employees in a similar job group.
- 3 years' experience in Leadership in a related field.
- 3 + years' experience working in a CMMS.
- Knowledge of general workplace safety requirements and procedures.
- Supervisory experience in and Airport environment.
- OSHA 10 or 30 Certification
- Ability to accept responsibility and account for his/her actions.
- Ability to use thinking and reasoning to solve a problem.
- Ability to take care of customer needs while following company procedures.
- Ability to demonstrate conduct conforming to a set of values and accepted standards.
- Ability to focus on a goal and obtain a pre-determined result.
- Ability to formulate a sound decision using the available information.
- Ability to effectively build relationships with customers and co-workers.
- Possess the trait of being organized or following a systematic method of performing a task
- Ability to work with people regardless of race, gender, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, veteran status, medical condition or job type.
- Ability to get along well with a variety of personalities and individuals.
- Ability to obtain the proper resources to complete job assignment.
- Ability to identify and correct conditions that affect employee safety.
- Ability to be truthful and be seen as credible in the workplace.
- Ability to communicate clearly and concisely, both orally and in writing.
- Ability to work under pressure with time constraints.
- Ability to complete assigned training in a timely manner.
Microsoft Office Suite (Word, Excel, Power Point), E-Mail, scanning and copying equipment.
- Must be able to read, write, speak and understand English.
- Must be able obtain and maintain an Airport Security badge
- Must have and maintain a valid driver's license and be insurable under the Company's insurance policy
- Must be able to comply with the ELS Drug and Alcohol policy.
The physical demands of this position vary by day and are not based solely on a single workday.
Physical Demands (Lift/Carry)
- Stand: O (Occasionally)
- Walk: O (Occasionally)
- Sit: F (Frequently)
- Handling / Fingering: F (Frequently)
- Reach Outward: O (Occasionally)
- Reach Above Shoulder: O (Occasionally)
- Climb/Balance: I (Infrequently)
- Crawl: I (Infrequently)
- Squat or Stoop: I (Infrequently)
- Bend or Kneel: I (Infrequently)
- Drive: O (Occasionally)
Physical Demands (Push/Pull)
- 10 lbs or less: O (Occasionally)
- 11-20 lbs: O (Occasionally)
- 21-50 lbs: I (Infrequently)
- 51+ lbs: I (Infrequently)
Other Physical Requirements: Vision (Near, Distance), Hearing
Varies between an office environment as well as all areas located on Airport property. May be around dust, dirt and noise levels below OSHA minimum requirements
Elite Line Services (ELS) is an affirmatively action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, gender identity, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, veteran status or medical condition. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact elshr@elitelineservices.com.
This email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a response.
Abbreviations used:
- N (Not Applicable) – Activity is not applicable to this occupation.
- I (Infrequently) – Occupation requires this activity less than 5% of the time
- O (Occasionally) – Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
- F (Frequently) – Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
- C (Constantly) – Occupation requires this activity more than 66% of the time (5.5+ hrs/day)
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