Lead, Specialist Solution Engineer Marketing Cloud

Salesforce, Inc.; United States; On-site; USD 93,000 - 127,000; Full time

Job summary

Salesforce, Inc. is seeking a talented Solutions Engineer focused on Public Sector Marketing Cloud for the UK and Ireland. You will present and demonstrate Marketing Cloud capabilities, collaborating with cross-functional teams to deliver tailored engagements that address client challenges.

You will leverage AI fluency, data cloud knowledge, and storytelling to drive impactful customer conversations and adoption of Salesforce solutions across public sector organizations.

Qualifications

• 2+ years in a similar role in marketing technology or consulting.
• AI fluency with coding/configuration tools is highly valued.
• Experience with Salesforce Marketing Cloud engagements and/ or Next is a strong plus.
• Ability to plan and implement targeted campaigns with cross-functional teams.
• Strong presentation skills and ability to simplify complex concepts.

Responsibilities

• Deliver memorable presentations and demonstrations of Marketing Cloud solutions to diverse audiences.
• Work with extended teams to plan and execute targeted engagement campaigns.
• Translate business challenges into Marketing Cloud solutions and tailored demonstrations.
• Stay up-to-date with martech trends and Salesforce product updates.
• Bring compelling storytelling to customer engagements to drive outcomes.

Skills

AI fluency

Salesforce Marketing Cloud Engagement

Marketing Cloud Next

Campaign planning & cross-functional

Presentation skills

Autonomous self-starter

Martech trends

Storytelling for engagements

Tools

Salesforce Marketing Cloud

Salesforce Data Cloud (Data360)

Codex / Claude

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Salesforce Public Sector Specialists Solutions Engineering team is a team of technology, industry and business process experts who are the partner for all public organizations and education institutions. We support their transformation and help them modernize their processes in order to deliver on their missions to citizens and businesses.

This position is dedicated to supporting the UK and Ireland Public Sector and Education Marketing Cloud Sales team.

Salesforce Marketing Cloud is a leader in AI driven digital marketing automation across email, mobile, social and web. Presenting to audiences ranging from operational marketing and IT teams to C-Level executives and public servants, the ideal candidate must be motivated and capable of delivering memorable presentations and demonstrations while knowledgeably supporting the discussion of our marketing solutions to all levels of detail.

About the Requirements

Primary requirements

The candidate will ideally have the following competencies and experience:

• A proven track record of success – ideally a minimum 2 years of experience in a similar role (Solution Consultant, Consultant, Project Lead, ideally in the marketing technology area)
• AI fluency : experience using Codex, Claude Code or any other AI tool to code / configure / craft assets is a strong plus
• Hands on experience with Salesforce Marketing Cloud Engagement or Marketing Cloud Next (Certification is a plus)
• Be able to work with an extended team to plan and implement upon a targeted engagement campaign
• Having the curiosity and tenacity to undertake deep, relevant client discovery and to ensure that the resulting presentation and solution demonstration solves for the identified business challenges
• Excellent presentation and interpersonal skills, comfortable presenting to teams, occasionally larger groups, CMOs and senior officers.
• A passion for storytelling to bring customer engagements to life using impactful presentation and solution demonstration content
• Having a results driven mentality to maximize the impact of all Marketing Cloud solution messaging in a language that resonates with the customer
• Agility to thrive with change, and variety, often working across multiple concurrent customer engagements
• Be an autonomous self-starter that is able to handle and prioritize tasks effectively
• Be up to date of the latest trends in customer marketing, martech, customer experience and customer engagement
• Have an appetite to innovate Salesforce solutions to drive improvements in both customer and colleague experience
• Have a passion for continual personal development

Secondary requirements

It would be excellent, but not at all crucial, if the candidate has:

• Public Sector experience (central government, healthcare, transportation, etc.) or Education experience
• Hands on experience on Salesforce Data Cloud (Data360)
• Relevant digital marketing qualifications or equivalent work experience with demonstrated proficiency
• Experience with product management or implementation

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.