Lead Solutions Analyst - Product & Data management

Aumni; Plano (TX); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health care coverage

On-site health centers

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorganChase in Plano, Texas seeks a Lead Solutions Analyst to drive outcomes through expert data analytics and robust program delivery. You will bridge product owners, business, and development teams, translating complex requirements into technically feasible solutions with data-informed decisions.

You will guide AI-enabled analysis, ensure data sensitivity compliance, and mentor peers, while advancing industry best practices across platforms and tools in a dynamic tech environment.

Qualifications

• 5+ years of experience in solutions analysis or related field.
• Strong product management experience in data management/telemetry.
• Experience with Splunk and telemetry tools.
• Excellent customer management and communication skills.
• Experience with agile methodologies and product development processes.
• Experience using enterprise AI capabilities with validation habits.

Responsibilities

• Lead elicitation, documentation and validation of business/data requirements for technical feasibility.
• Use enterprise AI capabilities to accelerate requirements synthesis and optioning.
• Model design/implementation of technical solutions ensuring system integration.
• Apply advanced data analytics to derive insights and support business initiatives.
• Maintain knowledge of trends and best practices; advise on platforms/tools for projects.
• Mentor team members in technical writing and analytical reasoning; promote reuse-first practices.
• Promote reuse-first, AI-assisted practices with human review to ensure delivery standards.

Skills

Solutions analysis

Technical program delivery

Product management

Splunk

Telemetry tools

Agile methodologies

Data analytics

Stakeholder management

AI validation

Tools

Splunk

Job description

Lead the forefront of innovative solutions analysis in a dynamic tech environment, driving success through expertise in data analytics and technical program delivery.

As a Lead Solutions Analyst in Corporate Technology - Employee Platforms, you will play a central role in driving the success of our technical program delivery. Your deep understanding of applications, platforms, and products will position you as a key bridge between product owners, business, operations, and software developers. Utilizing advanced analytical reasoning and technical fluency, you will translate complex business requirements into well-structured and technically feasible solutions. You will make data-informed decisions and provide strategic insights to support key business initiatives. As a technical subject matter expert, you'll navigate ambiguity, manage change effectively, and communicate compellingly with diverse stakeholder audiences to ensure the highest quality and professionalism in service delivery.

Job responsibilities

• Lead the elicitation, documentation, and validation of business and data flow requirements, ensuring alignment with stakeholder expectations and technical feasibility
• Uses enterprise-authorized AI capabilities within the work environment to accelerate requirements synthesis and solution optioning, validating outputs and handling data according to sensitivity and security requirements.
• Model the design and implementation of technical solutions, ensuring seamless integration with existing systems and infrastructure
• Utilize advanced data analytics techniques to extract insights from large, diverse datasets, driving data-informed decision-making and supporting key business initiatives
• Develop and maintain comprehensive knowledge of industry trends, emerging technologies, and best practices and apply technical fluency in relevant platforms and approved tools to provide strategic guidance and innovative solutions for complex projects
• Mentor and guide team members in technical writing and analytical reasoning, fostering continuous learning and reuse-first practices for analysis and documentation
• Promotes reuse-first, AI-assisted practices for analysis and documentation across the team, ensuring human review and alignment to delivery standards.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field
• Strong product management experience, in data management or telemetry.
• Strong knowledge of Splunk, telemetry solutions, and data movement technologies.
• Excellent customer management and communication skills.
• Experience with agile methodologies and product development processes.
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support solutions analysis workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted analyses and recommendations before use, escalating when uncertain and following data handling expectations.
• Advanced knowledge of data analytics techniques, with experience in developing and interpreting models, diagrams, and data-driven insights, including data visualization using approved tools
• Strong track record of leading through change, navigating ambiguous situations, and managing dependencies in complex projects

Preferred qualifications, capabilities, and skills

• Advanced expertise in Splunk and telemetry tools.
• Experience in financial services or large enterprise environments

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you’ll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You’ll work in a stable, resilient and secure operating environment where you—and the products you deliver—will thrive.

High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.

Craft and lead technical solutions, bridging product owners and software developers with advanced analytics and data-driven insights.