Lead Software Engineer - Salesforce

J.P. Morgan; New York (NY); On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

Health insurance

On-site health centers

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

JPMorgan Chase is seeking a Lead Software Engineer within the Consumer and Community Banking division. You will be a core technical contributor, delivering trusted, scalable technology products in a secure environment and driving architecture across multiple business functions.

You will lead design sessions, review code, and help automate remediation to ensure operational stability, while mentoring teams and advancing new technologies across the organization.

Qualifications

• Formal training or certification on software engineering concepts.
• Hands-on practical experience delivering system design, application development, testing, and operational stability.
• Advanced in one or more programming language(s).
• Proficiency in automation and continuous delivery methods.
• Proficient in all aspects of the Software Development Life Cycle.
• Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security.
• Demonstrated proficiency in software applications and technical processes (cloud, AI/ML, mobile, etc.).
• Knowledge of customization of Salesforce objects, fields, record types, profiles, permission sets, layouts, forms, validations, flows, alerts, approvals, reports, dashboards.
• Conversant in Sales Cloud, Service Cloud, FSC and OMNI Channel.
• Strong Salesforce programming and administration concepts (LWC, Aura, Apex, Flows, Async Apex, Custom Metadata, Triggers, SOQL, Assignment Rules).
• Knowledge of Salesforce APIs (REST, BULK) and integration capabilities.

Responsibilities

• Executes creative software solutions, design, development, and troubleshooting with ability to think beyond routine approaches.
• Develops secure high-quality production code and reviews code written by others.
• Identifies opportunities to automate remediation to improve stability of applications and systems.
• Leads evaluation sessions with vendors and teams to probe architectural designs and applicability for existing systems.
• Leads communities of practice to drive adoption of new technologies.

Skills

8+ years experience

Software engineering

Programming languages

CI/CD & DevOps

SDLC expertise

Agile methodologies

Salesforce development

Salesforce APIs

Cloud knowledge

Security best practices

Troubleshooting & debugging

Education

Bachelor's degree in Computer Science or related field

Tools

Sales Cloud

Service Cloud

FSC (Financial Services Cloud)

OMNI Channel

Lightning Web Components (LWC)

Aura Components

Apex

Flows

SOQL

Job description

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Software Engineer at JPMorgan Chase within the Consumer and Community Banking, you are an integral part of an agile team that works to enhance, build, and deliver trusted market‑leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Develops secure high-quality production code, and reviews and debugs code written by others
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes‑oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading‑edge technologies

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 8+ years applied experience
• Hands‑on practical experience delivering system design, application development, testing, and operational stability
• Advanced in one or more programming language(s)
• Proficiency in automation and continuous delivery methods
• Proficient in all aspects of the Software Development Life Cycle
• Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• Knowledge of customization of objects, fields, record types, profiles, permission sets, page layouts, dynamic forms, validation rules, flows, email alerts, approval processes, list views, reports and dashboards
• Conversant in Sales Cloud, Service Cloud, and FSC along with good understanding of OMNI Channel
• Strong understanding of Salesforce Programming and Administration concepts like Lightning Web Components (LWC), Aura Components, Apex, Flows, Async Apex, Custom Metadata, Triggers, SOQL and Assignment rules
• Knowledge of Salesforce APIs (REST API, BULK API) and its integration capabilities

Preferred qualifications, capabilities, and skills

• In‑depth knowledge of the financial services industry and their IT systems
• Practical cloud native experience
• Salesforce Marketing Cloud knowledge is a plus
• Working knowledge of Bitbucket and JIRA

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most‑used digital solutions – all while ranking first in customer satisfaction.

Carry out critical salesforce solutions across multiple technical areas as an integral part of an agile team