Lead Software Engineer- DevOps/Kubernetes

Testing Site - JPMC; Columbus (OH); On-site; USD 140,000 - 170,000; Full time

Job summary

JPMorgan Chase in Columbus, OH is seeking a Lead Software Engineer within the Consumer and Community Banking technology team to lead the design, development, and evolution of a highly scalable GraphQL platform across multiple teams and services.

As a core technical contributor, you will establish observability, CI/CD automation, secure architecture, mentor engineers, and drive architectural decisions to deliver trusted, market-leading technology products in a secure, stable, and scalable way.

Qualifications

• 6+ years of professional software engineering experience, 3+ years on building and scaling platform solutions.
• Leadership mentoring engineers and driving architectural decisions across teams.
• Expert in containerization with Docker and Kubernetes.
• Scripting in Bash, Groovy, Python.
• Terraform and IaC practices for multi-environment infra.
• GraphQL architecture and REST API principles.
• CI/CD pipelines, automation, deployment strategies.
• Git/Bitbucket workflows and distributed monitoring (Splunk/DataDog/Dynatrace/CloudWatch).
• OAuth 2.0 security patterns in platform engineering.
• Strong documentation skills (ADR, runbooks).

Responsibilities

• Executes creative software solutions and troubleshooting for complex problems.
• Develops secure production code and reviews peers' code.
• Automates remediation to improve stability of software and systems.
• Leads evaluation sessions with vendors and internal teams on architecture.
• Leads communities of practice to drive adoption of new tech.
• Supports inclusive team culture and collaboration.
• Leads the design and evolution of a scalable GraphQL platform.
• Establishes observability and monitoring standards across the platform.
• Leads CI/CD and IaC automation across teams.
• Designs self-service APIs, tooling, and documentation for platform services.

Skills

Leadership experience

Docker & Kubernetes

Scripting: Bash Groovy Python

Terraform / IaC

GraphQL architecture

CI/CD pipelines

Git/Bitbucket

Observability tools

OAuth 2.0 security

Technical documentation

Tools

Docker

Kubernetes

Terraform

Git/Bitbucket

Jenkins/Spinnaker

CloudWatch

X-Ray

ElastiCache-Redis

RDS Aurora Postgres

MSK

KMS

Job description

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Software Engineer at JPMorgan Chase within the Consumer and community banking technology team, youare an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems

• Develops secure high-quality production code, and reviews and debugs code written by others

• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems

• Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture

• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies

• Adds to team culture of diversity, opportunity, inclusion, and respect

• Leadsthe design, development, and evolution of a highly scalable, reliable GraphQL platform with exceptional performance and high availability across multiple teams and services.

• Establishes and championsobservability, monitoring, and alerting standards across the platform, designing proactive solutions to detect and resolve issues before they impact users.

• Leads the developmentof automation strategies for CI/CD pipelines and infrastructure-as-code practices, creating reusable patterns and frameworks that accelerate delivery across engineering teams.

• Designs and overseesintuitive self-service developer experiences, including APIs, tooling, documentation, and integration patterns that enable teams to adopt platform services independently.

Required qualifications, capabilities, and skills

• 6+ yearsof professional software engineering experience with3+ yearsfocused on building and scaling platform solutions or infrastructure.

• Proven leadership experiencein mentoring engineers, leading technical initiatives, and driving architectural decisions across teams.

• Expert in containerization and orchestration technologies such as Docker and Kubernetes,with hands-on experience managing large-scale workloads on Kubernetes.

• Expert-level proficiencyin scripting and automation using Bash, Groovy, Python, or similar languages.

• Deep hands-on experiencewith Terraform and infrastructure-as-code practices for managing complex, multi-environment infrastructure.

• Strong expertisein GraphQL architecture, schema design, and RESTful API principles, with experience designing and implementing API standards.

• Extensive experiencedesigning and implementing CI/CD pipelines, build automation, and deployment strategies.

• Expert-level proficiencywith version control workflows (Git/Bitbucket) and distributed systems monitoring using tools such as Splunk, DataDog, Dynatrace, or CloudWatch.

• Deep understandingof OAuth 2.0, secure authentication/authorization patterns, and security best practices in platform engineering.

• Exceptional documentation skills, including creating comprehensive technical documentation, architecture decision records (ADRs), runbooks, and system diagrams.

Preferred qualifications, capabilities, and skills

• Production experiencearchitecting, building, and scaling GraphQL platforms serving multiple teams or business units.

• Extensive experiencewith AWS cloud architecture and services, including architectural patterns for high availability and disaster recovery.

• Advanced knowledgeof AWS services including EKS, ECS Fargate, IAM, VPC design, CloudWatch, X-Ray, ElastiCache-Redis, RDS Aurora Postgres, MSK, and KMS.

• Proficiencyin at least one modern programming language (Java, Rust, Go, or similar), with ability to review code and provide technical guidance.

• Proven track recorddesigning and implementing comprehensive observability solutions (metrics, logging, tracing, alerting) and automating complex CI/CD workflows using Jenkins, Spinnaker, or similar platforms.

• Contributionsto open-source projects or technical communities related to GraphQL, platform engineering, or cloud-native architectures.