Lead Software Engineer, AI Applications

salesforce.com, inc.; San Francisco (CA); Hybrid; USD 172,500 - 260,100; Full time

Benefits offered by this job

Office-Flex: in-person three days per週

Job summary

Salesforce in San Francisco is seeking an AI Applications Engineer to lead in building enterprise AI solutions with LangChain and modern tooling. You will design, fine-tune, and optimize across a diverse portfolio of use cases, moving complex customizations between stacks and delivering high-impact outcomes.

You will collaborate with cross-functional teams, drive backend AI work, and build tooling to accelerate success in a fast-paced, hybrid environment with in-person days.

Qualifications

• 7+ years of professional software development experience.
• Strong Python and Java programming language expertise.
• Experience with REST-based API development and API lifecycles.
• Solid understanding of relational and non-relational databases.
• Experience with Git and Jenkins; cloud providers (AWS, GCP, Azure) desired.

Responsibilities

• AI application development using modern tools (eg LangChain) to build enterprise solutions.
• Translate business requirements into AI solutions and communicate to diverse audiences.
• Collaborate with cross-functional and geographically distributed teams; participate in on-call rotations.
• Develop and ship products in quick increments across versions; support backend engineering and data modeling.

Skills

LangChain

Python

Java

REST APIs

APIs & SDKs

Databases

Git & Jenkins

Cloud (AWS/GCP/Azure)

Agile

Team collaboration

On-call support

Tools

Spring

gRPC

REST/HTTP

Job description

Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Position Overview

As a trailblazing AI Applications Engineer specializing in modern tools (eg Langchain), you will be the core driver of innovation. Your mandate is clear: design, fine-tune, and optimize for a diverse portfolio of high-impact enterprise use cases like moving entire customizations from one stack to another.

You will be developing state-of-the-art solutions that fundamentally transform how organizations leverage AI in their critical workflows. This requires a mastery of backend engineering, AI Tools, -all focused on extracting the maximum potential from LLMs.

Join interdisciplinary teams to seamlessly integrate these cutting-edge AI technologies into the heart of the Salesforce product ecosystem. Furthermore, you will directly empower almost ALL of our Application teams by collaborating closely to bring their visionary ideas to fruition and by building essential tooling to accelerate their success. This is your chance to build a legacy by defining the future of AI.

Key Responsibilities

AI Application development

• Leverage tools such as LangChain to creatively and resourcefully tackle problems, maintaining an open-minded approach to implementation.
• Good grasp & experience with full stack development( datamodelling concepts, business logic, UI)

Problem Solving and Communication:

• Translating business requirements into viable AI solutions and effectively conveying intricate technical concepts to non-technical audiences.
• Proven experience working in cross-functional teams to deliver impactful results.
• Ability to effectively communicate and execute with geographically distributed teams.
• Experience in a fast-paced technical environment with changing priorities
• Ability to develop and ship products in quick increments across multiple versions

Technical Skills:

• Strong expertise in using LLMs & AI application frameworks(eg LangChain)
• 7+ years of professional software development experience
• High proficiency in Python and Java programming language
• Experience in REST-based API development, API lifecycle management and/or client SDKs development
• Solid understanding of both relational and non-relational databases.
• Experience with developer tools such as Git and Jenkins
• Demonstrated experience of working with ReST and thorough understanding of its fundamentals
• Working knowledge of building B2B or B2C SaaS applications using cloud providers such as AWS, GCP, or Azure is desired
• Broad knowledge of web standards relating to APIs such as REST, SOAP, XML, WSDL, HTTP, JSON, etc.
• Experience with Spring, gRPC, REST and the HTTP protocol
• Experience with Agile development methodology
• Participate in the team's on-call rotation to address complex problems in real-time and keep services operational and highly available
• Office-Flex: work in-person three days per week

Preferred Qualifications

• Proficiency in Python and popular AI application frameworks like Langchain
• Prior experience in building AI solutions for enterprise software or SaaS platforms.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually.The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.