Lead Software Engineer - AI

Humana; Charlotte (NC); On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Medical Benefits

Dental Benefits

Vision Benefits

401K Plan

Paid Time Off

Company Holidays

Personal Holidays

Parental Leave

Caregiver Leave

Disability - Short Term

Disability - Long Term

Life Insurance

Bonus Program

Job summary

Humana is seeking a senior software engineer to own the architecture and technical direction of production AI systems, including LLM-powered clinical tools, RAG pipelines, agent workflows, and intelligent automation.

You will partner with product, design, clinical, and data stakeholders to deliver useful AI features while ensuring HIPAA compliance and adherence to Humana's Responsible AI standards.

Qualifications

• Requires a bachelor’s or master’s degree in a relevant field or equivalent experience.
• At least 8 years of software engineering experience with 4+ years in production AI/ML systems.
• Hands-on experience with LLMs, Python and TypeScript, RAG and vector search, model fine-tuning, agent systems, evaluation frameworks, and secure handling of protected health information.

Skills

Software Engineering

Artificial Intelligence

Machine Learning

Large Language Models

Python

TypeScript

LangChain

LlamaIndex

Hugging Face

PyTorch

Retrieval-Augmented Generation

Vector Search

Model Fine-Tuning

Multi-Agent Systems

HIPAA Compliance

Responsible AI

Education

Bachelor's or Master's degree in a relevant field or equivalent experience

Tools

LangChain

LlamaIndex

Hugging Face

PyTorch

Job description

Own the architecture and technical direction of production AI systems, including LLM-powered clinical tools, RAG pipelines, agent workflows, and intelligent automation; evaluate models and establish safety-, accuracy-, and clinical relevance-focused evaluation frameworks. Partner with product, design, clinical, and data stakeholders to deliver useful AI features, while ensuring systems comply with HIPAA and Humana's Responsible AI standards.

Requirements

Requires a bachelor's or master's degree in a relevant field or equivalent experience, at least 8 years of software engineering experience, and at least 4 years focused on production AI/ML systems. Candidates need hands‑on expertise with LLMs, Python and TypeScript, RAG and vector search, model fine‑tuning, agent systems, evaluation frameworks, end‑to‑end production ownership, and secure handling of protected health information.

Key Skills

• Software Engineering
• Artificial Intelligence
• Machine Learning
• Large Language Models
• Python
• TypeScript
• LangChain
• LlamaIndex
• Hugging Face
• PyTorch
• Retrieval-Augmented Generation
• Vector Search
• Model Fine-Tuning
• Multi-Agent Systems
• HIPAA Compliance
• Responsible AI

Benefits

• Medical Benefits
• Dental Benefits
• Vision Benefits
• 401(K) Retirement Savings Plan
• Paid Time Off
• Company Holidays
• Personal Holidays
• Paid Parental Leave
• Paid Caregiver Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Bonus Incentive Plan