Lead Software Engineer

Franklin Templeton; Boston (MA); Hybrid; USD 135,000 - 175,000; Full time

Benefits offered by this job

PTO – paid time off

Health coverage

401(k) match

ESIP

LEAP

Education assistance

Job summary

Franklin Templeton in Boston is seeking a Lead Software Engineer for the Account Lifecycle Platform (AOP). You will drive end-to-end design and delivery of onboarding and lifecycle capabilities, owning components across workflow orchestration, rule engines, and integrations.

The role focuses on modernizing onboarding into a digital-first, automated experience and requires strong Java, API design, and KYC/AML integration experience.

Qualifications

• 8+ years of software engineering experience in enterprise platforms.
• Bachelor’s or Master’s in Computer Science, Engineering, or equivalent.
• Strong expertise in Java, microservices, API design, and workflow orchestration.

Responsibilities

• Lead end-to-end design and delivery of onboarding and account lifecycle capabilities.
• Own platform components across workflow orchestration, rule engines, integrations, and document processing.
• Enable modernization of onboarding into a digital-first, automated experience.

Skills

Java / microservices

API design

Workflow orchestration

KYC/AML integrations

Rule engines (Drools)

DocuSign integration

Onboarding platforms

Education

Bachelor's or Master's in Computer Science/Engineering

Tools

Camunda

Drools

DocuSign

LexisNexis / Signa360

KYC APIs

Job description

At Franklin Templeton, we believe success is built through powerful partnerships. As a forward thinking asset manager, we build dynamic relationships with clients, understand their goals, and navigate complex markets together. We leverage cutting edge strategies and deep insights to unlock opportunities for long term wealth creation. Our talented, global teams bring expertise that is both broad and unique.

From our welcoming, inclusive, and supportive culture to our globally diverse business, we offer opportunities not only to help you reach your potential, but also to contribute to our clients’ success.

Lead Software Engineer – Account Lifecycle Platform

About The Department

• The team operates within Wealth Management Technology, supporting the Account Lifecycle platform (AOP), used by Franklin Templeton’s High Net Worth business.
• The platform enables end-to-end onboarding lifecycles, including:
  • Various types of account opening
  • Document collection and e-signature workflows
  • KYC/AML verification
  • Workflow orchestration across onboarding, compliance, and operations teams
• Key platform integrations include:
  • DocuSign for digital document execution and e-signature workflows
  • LexisNexis (Instant ID / Bridger) for KYC, sanctions, and risk screening via API integration
  • Rule engines (e.g., Drools) for dynamic business rule evaluation
  • Workflow orchestration tools (e.g., Camunda or equivalent)
• The team operates in a cross-functional Agile model, collaborating with:
  • Front Office and Client Onboarding teams
  • Compliance (KYC/AML) and Risk teams
  • Digital platforms and client experience teams
  • External vendors (KYC providers, DocuSign, workflow tools)
• Team culture:
  • Focus on client experience, compliance, and operational efficiency
  • Strong ownership of end-to-end workflows
  • Continuous improvement mindset for automation and digital transformation

Job Overview

• This role exists to provide technical leadership and hands-on engineering expertise for the Account Lifecycle (AOP) platform, ensuring seamless and compliant onboarding and account management processes.
• The Lead Software Engineer will:
  • Drive end-to-end design and delivery of onboarding and account lifecycle capabilities
  • Own platform components across workflow orchestration, rule engines, integrations, and document processing
  • Enable modernization of onboarding processes into a digital-first, automated experience
• Success in this role enables:
  • Faster and seamless client onboarding and account opening
  • Reduced manual effort through workflow automation and rule-driven processing
  • Improved regulatory compliance and KYC accuracy
  • Enhanced client and advisor experience through digitization

How You Will Add Value

• Design and develop account lifecycle workflows covering:
  • Account opening, onboarding, and maintenance
• Develop and maintain integrations with:
  • KYC providers (e.g., LexisNexis, Signa360)
  • Document and e-signature platforms (DocuSign)
• Implement and maintain business rules using rule engines (e.g., Drools)
• Interacting with non-SQL da databases.
• Ensure high-quality, scalable, and secure code for enterprise applications
• Modernize onboarding workflows into event-driven, API-first architecture
• Implement dynamic workflow orchestration for onboarding and approval processes
• Enhance DocuSign integration for automated document generation and routing
• Build and optimize:
  • KYC API integrations and automated validation workflows
  • Data capture, validation, and enrichment pipelines
• Improve operational efficiency through:
  • Reduced manual touchpoints
  • Automated decisioning using rules and workflow engines

AI Fluency – AI-First Engineering & Business Workflow Mindset

• Experience in:
  • Functional Integration between applications and existing Agents
  • Generate high-quality code by using prompts efficiently.
  • Debugging complex transaction flows
  • Writing automation scripts and test cases
  • Validates AI-generated outputs before applying to critical systems
  • Identifies opportunities to use AI

What Will Help You Be Successful In This Role

Technical Environment

Core Stack

• Backend: Java / Spring Boot / Microservices
• UI: Angular / React
• Data: SQL Server, Snowflake, Cosmos/mongo DB

Platform Capabilities

• Workflow orchestration tools (e.g., Camunda or equivalent)
• Rule engines (Drools or similar)
• API-based integrations with:
  • KYC providers (LexisNexis, Signa360)
  • Document platforms (DocuSign)

Operating Environment

• Cloud-native (Azure preferred) + hybrid systems
• Containerized deployments (Kubernetes)

Workflow

• Agile SDLC
• CI/CD pipelines
• Jira, ServiceNow

Quality & Reliability

• Automated testing for onboarding flows
• Monitoring of integration APIs and workflows
• Production support and incident management

Required Skills

• Strong experience in:
  • Java / microservices architecture
  • API design and integration
  • Workflow automation and orchestration
• Experience working on:
  • Account Opening / Client Onboarding platforms
  • KYC/AML integrations and regulatory workflows
• Hands-on experience with:
  • Rule engines (Drools or similar)
  • Document management and e-signature platforms (DocuSign)
• 8+ years of software engineering experience
• Experience leading end-to-end platform components or modules
• Bachelor’s or master's in computer science, Engineering, or equivalent experience

Preferred Skills

• Experience with:
  • LexisNexis, Signa360, or similar KYC tools
  • Workflow tools (Camunda, BPMN platforms)
  • Low-code/no-code workflow platforms
• Familiarity with:
  • Digital onboarding and client experience platforms
  • Financial services domain (Wealth Management / Private Banking)

Work Schedule & Location

• This role will work a hybrid schedule 3 days/week in any of our Franklin Templeton locations with a preference to locations in the Eastern time zone.

Franklin Templeton offers employees a competitive and valuable range of total rewards – monetary and non-monetary – designed to support their well-being and recognize their time, talents, and results. Along with base compensation, employees are eligible for an annual discretionary bonus, a 401(k) plan with a generous match, and recognition rewards. We also offer a comprehensive benefits package, which includes a range of competitive healthcare options, insurance, and disability benefits, employee stock investment program, learning resources, career development programs, reimbursement for certain education expenses, paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays) and a motivational wellbeing program. We expect the annual salary for this position to range between $134,500 – $174,500, depending on location and level of relevant experience, plus discretionary bonus.

#MID_SENIOR_LEVEL

At Franklin Templeton, we believe your benefits should support your life, your goals, and your future. That’s why we offer a comprehensive Total Rewards package designed to help you thrive both personally and professionally.

Highlights Of Our Benefits Include

• Paid Time Off: Three weeks of PTO in your first year
• Health Coverage: Competitive medical, dental, and vision insurance to support your well-being
• Retirement Savings: 401(k) plan with an 85% company match on pre-tax and/or Roth contributions, up to IRS limits
• Equity & Investing: Employee Stock Investment Plan (ESIP) with discounted share purchase opportunities
• Learning Education Assistance Program (LEAP): To support your ongoing growth and career advancement
• Employee Investment Benefits: Opportunity to purchase company funds with no sales charge

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.