Lead Site Reliability Engineer, FedRAMP - ThousandEyes(Hybrid)

Cisco; San Francisco (CA); Hybrid; USD 214,000 - 310,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) plan with Cisco matching

Paid parental leave

Disability coverage

Life insurance

Holiday and wellness days

Job summary

Cisco ThousandEyes is seeking a FedRAMP Site Reliability Engineering Senior Technical Leader to own the operations and architecture of the Federal region. You will ensure peak availability, performance, and security for high-volume data streams, implementing an everything-as-code approach while maintaining rigorous FedRAMP compliance across regions.

You will collaborate with cross-functional teams to advance strategy, design, and accountability within Cisco's Federal engineering initiative,

Qualifications

• Bachelors + 12 years of experience, or Masters + 8 years of experience, or PhD.
• Experience building or operating infrastructure within regulated environments with security controls and compliance for FedRAMP, HIPAA, PCI-DSS, or SOC2.
• Experience coding in Python and utilizing Terraform for Infrastructure as Code in production.
• Experience using Kubernetes or equivalent containers.

Responsibilities

• Lead operations and architecture of the Federal region to ensure peak availability, performance and security.
• Implement an everything-as-code strategy to design and manage resilient AWS cloud-native services.
• Maintain FedRAMP compliance through automated security controls and continuous auditing.
• Collaborate with development and security teams to optimize multi-region infrastructure.

Skills

FedRAMP compliance

Python

Terraform

Kubernetes

AWS

Education

Bachelor's degree + 12 years experience

Master's degree + 8 years experience

PhD

Tools

Terraform

Kubernetes

AWS

Job description

The application window is expected to close on: 11/18/2026 As part of this role, you will be responsible for maintaining services in a FedRAMP compliant environment, therefore, must be a U.S. citizen. This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil. This role follows a hybrid work model, with in-office attendance two days a week in the San Francisco, Seattle, Austin, or New York office.

Meet the Team

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end-user experiences. ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.

The Cisco ThousandEyes FedRAMP team builds and operates our US GovCloud platform. This team is responsible for architecting, delivering, and maintaining our FedRAMP offering.

Your Impact

As a FedRAMP Site Reliability Engineering Senior Technical Leader, you will lead the operations and architecture of our mission-critical Federal region, ensuring peak availability, performance, and security for high-volume data streams. You will implement an "everything-as-code" strategy to design and manage resilient AWS cloud-native services while maintaining rigorous compliance with FedRAMP standards through continuous auditing and automated security controls. You will set the standard for the rest of the team to follow by example, and help guide the strategy, implementation, and accountability of the broader engineering effort while consistently introducing new ideas and bringing them to life. You will collaborate with other technical leaders across the organization to ensure that we are advancing the best strategy and implementation, collectively as a broader engineering group. By collaborating closely with development and security teams, you will optimize infrastructure for multi-region scale and proactively address complex operational challenges across the platform. This role is uniquely exciting because it challenges you to master the intersection of high-scale distributed systems and government-grade compliance, allowing you to build the foundations that support secure, seamless digital experiences for federal organizations.

Minimum Qualifications

• Bachelors + 12 years of experience, or Masters + 8 years of experience, or PhD
• Experience building or operating infrastructure within regulated environments, including the documented implementation of security controls and compliance requirements for frameworks such as FedRAMP, HIPAA, PCI-DSS, or SOC2
• Experience coding in Python and utilizing Terraform for Infrastructure as Code in production
• Experience using Kubernetes or equivalent containers

Preferred Qualifications

• Experience leading cross-functional technical initiatives involving multiple engineering or technical teams, including defining technical requirements and designing architectural solutions
• Experience collaborating and communication with detailed documentation delivery
• Experience identifying and analyzing cyber security risks
• Experience with security standard processes, vulnerability management, and incident response processes

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $214,100.00 to $309,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. Please see the Cisco careers site to discover more benefits and perks.

• medical, dental and vision insurance
• a 401(k) plan with a Cisco matching contribution
• paid parental leave
• short and long-term disability coverage
• basic life insurance
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco Non-exem