Lead Site Reliability Engineer - Citrix

Centene Corporation; Missouri; On-site; USD 100,000 - 187,000; Full time

Job summary

A leading healthcare organization is seeking a Lead Site Reliability Engineer to oversee platform infrastructure performance and reliability. The ideal candidate will drive system improvements using advanced technologies and mentoring. A Bachelor's degree and 5-7 years of experience are required. Competitive pay ranging from $100,900 to $186,800 is offered along with comprehensive health benefits and flexible work arrangements.

Benefits

Health insurance

401K and stock purchase plans

Tuition reimbursement

Flexible work schedules

Qualifications

• 5-7 years of related experience in a technology role.
• Experience in managing and maintaining platform infrastructure performance.
• Knowledge of CI/CD tools and processes.

Responsibilities

• Lead projects to maintain system reliability and performance.
• Automate monitoring activities for critical information.
• Coach and mentor development teams on best practices.

Skills

Citrix experience

Linux Operating System

Observability/monitoring tools

CICD Tools

AWS and Azure

Programming Tools

MongoDB

MySQL

SQL

ServiceNow

Education

Bachelor's degree in a quantitative or business field

Job description

Overview

Join to apply for the Lead Site Reliability Engineer - Citrix role at Centene Corporation

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose

Uses advanced experience to lead more complex projects from end-to-end that are focused on managing and maintaining optimum platform infrastructure performance, reliability, and security using SRE practices, observability tools, manual and automated procedures, documentation, people and processes and continuous delivery(CI/CD) tools, processes, and designs. Leads the development and delivery of complex services to automate monitoring activities and provide critical information to facilitate response and resolution of performance and availability issues and incidents. Leads the delivery of standardized and scalable software tools to ensure that systems operate without interruption at optimum performance and leads project teams through out the deployment process. Troubleshoots and analyzes service disruptions to determine the root cause of issues and develop solutions for improved reliability.

Responsibilities

• Leads team to identify problems with systems and services and drives regular deployment of new versions of the systems and their subcomponents
• Leads projects from end-to-end that are focused on building and maintaining observability/monitoring for the application, monitoring key performance indicators, maintaining alerting, and continuously improving visibility.
• Drives decisions around periodic system validation and testing, service monitoring, and standing up new services/tools
• Uses advanced knowledge and experience to identify strategies that increase system reliability and performance through on-call rotation and process optimization
• Leads post incident reviews and documents findings for future informed decision making
• Drives implementation of approved proposals to optimize Software Development Life Cycle (SDLC) to boost service reliability
• Leads functional and development teams to investigate and document issues and leads internal team to develop solutions to mitigate them
• Leads root cause and problem solving initiatives
• Understand and adapt new technologies, tools, methods, and processes from Microsoft and industry
• Coaches and mentors team. Designs and implements key performance indicators
• Contributes to engineering and organization success by welcoming related, different, and new requests; helping others accomplish job results
• Trains the engineering team on new systems, protocols, and best practices
• Drive and coach others through reviews of design, code, and test cases
• Performs other duties as assigned
• Complies with all policies and standards

Education/Experience

A Bachelor\'s degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science) and requires 5 – 7 years of related experience. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

Technical Skills

• One or more of the following skills are desired.
• Citrix experience
• Experience with Linux Operating System; Operating Systems; Unix Operating System; Windows Operating System
• Experience with observability/monitoring tools such as Splunk, Dynatrace, Elastic, New Relic, Prometheus, Grafana
• Experience with enterprise level CICD Tools such as Ansible, Jenkins, Cloudbees, OpenShift
• Experience with public cloud platforms like AWS and Azure
• Experience with Programming Tools
• Experience with building and operating highly scaled applications
• Experience with MongoDB; MySQL; Oracle DBMS; PL SQL; SQL
• Experience with code repositories and auto deployments (e.g., Gitlab, Bitbucket, Subversion)
• Experience with IT service management tools such as ServiceNow, Atlassian, BMC

Soft Skills

• Seeks to acquire knowledge in area of specialty
• Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
• Ability to work independently
• Demonstrated analytical skills
• Demonstrated project management skills
• Demonstrates a high level of accuracy, even under pressure
• Demonstrates excellent judgment and decision making skills
• Ability to communicate and make recommendations to upper management
• Ability to drive multiple projects to successful completion
• Possesses technical aptitude

Compensation and Benefits

Pay Range $100,900.00 - $186,800.00 per year

Centene offers a comprehensive benefits package including competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual\'s skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Equal Opportunity

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act