Lead Site Reliability Engineer

Allegion; Carmel (IN); On-site; USD 154,000 - 176,000; Full time

Benefits offered by this job

Health insurance

401K with match

Tuition reimbursement

Unlimited PTO

Employee discounts

Job summary

Allegion is seeking a Lead Site Reliability Engineer to shape reliability architecture across multiple products, govern SLO/error budgets, and drive tooling for highly available systems at scale. This senior IC role demands mentoring engineers, ruling on observability decisions, and driving automation across dispersed teams.

You will own SLO/SLI design and incident response, while collaborating with engineering management to set standards.

Qualifications

• Own SLI/SLO design and capacity planning across services or products.
• Lead incident response and blameless postmortems for high-impact events.
• Hands-on with AWS or Azure and container orchestration (Kubernetes).
• Experience with infrastructure-as-code and CI/CD pipelines.
• Strong scripting/automation to build reliability tooling.

Responsibilities

• Defining and governing SLO/SLI, error budget, RPO, MTTA, MTTR across products.
• Lead capacity planning and shape reliability architecture in production.
• Serve as SRE technical authority on cross-functional projects.
• Evaluate tooling against needs for observability stack and scalability.
• Drive toil reduction through automation and reliability culture.

Skills

SRE expertise

AWS

Azure

Kubernetes

Terraform

CI/CD

Python

Observability

Prometheus

Education

Degree in CS or related field

Tools

Docker

GitHub

Azure DevOps

Artifactory

Job description

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup’s With Distinction honor — a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures.

Golden CO 500 Golden Ridge

Lead Site Reliability Engineer (SRE)

Allegion is seeking a Lead Site Reliability Engineer to join our global organization. As a technical authority on our SRE team, you will shape reliability architecture across multiple products, govern our SLO/error-budget framework, and drive the tooling and automation decisions that keep our systems highly available at scale. This is a senior individual-contributor role: you’ll lead through technical depth and cross-functional influence, mentoring engineers and setting standards rather than managing headcount. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.

What you will do:

• Defining and governing SLO/SLI, error budget, RPO, MTTA, and MTTR frameworks across multiple products.
• Leading capacity planning and shaping reliability architecture across the production ecosystem.
• Serving as the SRE technical authority on cross-functional projects, interfacing directly with engineering management and partner teams.
• Evaluating reliability tooling and automation frameworks against organizational needs, weighing maturity, scalability, and fit with the existing observability stack.
• Leading incident response and blameless postmortems for high-complexity, high-impact incidents.
• Driving toil reduction through automation and influencing broader reliability culture and practices.
• Lead the design of SLO frameworks, observability pipelines (metrics, logs, traces), and incident management practices across multiple services and teams.
• Own reliability for critical or high-complexity services, translating conceptual system requirements into concrete SLO, SLI, RPO, MTTA, and MTTR specifications.
• Provide technical leadership on multiple medium-to-high complexity reliability initiatives, guiding teams through advanced reliability challenges.
• Lead cross-functional reliability reviews, offering expert feedback on architecture, SLO design, and observability coverage, and influencing organizational SRE standards.
• Champion reuse of reliability tooling and automation across teams, implementing scalable solutions that maximize operational efficiency.
• Mentor Senior and mid-level SREs; consult on SRE methods and procedures with guidance from senior leadership.
• Drive an AI-first culture to reduce toil and repetitive operational work.
• Apply enterprise security policies and standards across all operational and reliability work.
• Represent the SRE function in cross-functional forums, translating reliability outcomes into business impact.
• Stay current with emerging reliability, observability, and automation technologies and recommend adoption where it improves organizational outcomes.

What You Need to Succeed:

• Degree in computer science, networking, or a related IT field, and/or equivalent practical experience.
• 8+ years of combined software/IT experience, including 5+ years in a Site Reliability Engineering, DevOps, or systems reliability role.
• Demonstrated experience owning SLI/SLO design, error budget policy, and capacity planning across multiple services or products.
• Proven track record leading incident response and blameless postmortems, including for high-complexity or high-impact incidents.
• Hands-on experience with at least one major cloud platform (AWS or Azure) and container orchestration (Kubernetes/EKS/AKS); proficiency in either platform is acceptable.
• Experience with infrastructure-as-code (Terraform, CloudFormation, or Bicep/ARM) and CI/CD pipelines (GitHub Actions, Azure DevOps, Jenkins, or GitLab).
• Strong scripting/automation skills (Python, Go, Bash, or similar) to eliminate toil and build reliability tooling.
• Experience with observability and monitoring platforms (Prometheus, Grafana, Loki, Sentry, Elastic, CloudWatch, or Azure Monitor).
• Solid understanding of networking principles, TLS/encryption concepts, REST APIs, firewalls, and load-balancing/reverse proxies.
• Ability to evaluate and recommend reliability/automation tooling against organizational needs, weighing maturity, scalability, and cost.
• Strong mentorship instincts and the ability to influence engineering practice without direct management authority.
• Excellent written, verbal, and presentation skills, with the ability to communicate technical concepts at multiple levels of the organization, including with senior management.
• Experience working with and leading through remote/distributed teams.
• Passion for SRE, Agile, and security practices.

Desired Skills & Abilities (Nice to have, but not required):

• Experience productionizing or supporting ML model serving/observability (e.g., Azure ML, KServe, Seldon, MLflow).
• Familiarity with SOC2 or similar compliance/audit processes.
• Experience with configuration management tools such as Ansible.
• Experience setting up performance/load-testing environments.

Technologies and practices we use:

• AWS & Azure cloud technologies, Kubernetes, Terraform
• Docker, EKS/AKS, Azure ML
• Prometheus, Grafana, Loki, Sentry, Elastic, CloudWatch, Azure Monitor
• Java, Spring, React, Redux, Material UI, Tailwind
• RabbitMQ, Postgres
• GitHub, Azure DevOps, Artifactory
• Metrics-driven decision making

Why Work for Us?

Allegion is a Great Place to Grow your Career if... You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, "this is your business, run with it". You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!

What You’ll Get from Us:

• Health, dental, and vision insurance coverage, helping you “be safe, be healthy”.
• A commitment to your future with a 401K plan, offering a 6% company match and no vesting period
• Tuition Reimbursement
• Unlimited PTO
• Employee Discounts through Perks at Work
• Community involvement and opportunities to give back so you can “serve others, not yourself”
• Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching

Compensation:

This range is provided by Allegion. Your actual pay will be based on your skills and experience.

• Expected Base Salary Range: $154,450–$176,000
• Bonus Eligible: Yes

We Celebrate Who We Are!

Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

We Celebrate Who We Are!

Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy We are Allegion. A team of experts. United under a common desire; Protect today innovate for tomorrow. And never settle for the status quo. We believe in anticipating opportunities by sharpening our skills and finding new answers through collaboration. We believe in a safer, more secure world. We believe in providing peace of mind. We believe in being true to ourselves and to those who trust-in our protection. We are many. We are one. We are Allegion.