Lead, Shift Operations- 3rd Shift

Stores; Newville (Cumberland County); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

401(k)

Benefits package

Job summary

The ODP Group is seeking a Shift Operations Lead for our RPC production center. This role directs daily digital print activities, allocates labor and equipment, and liaises with client services, production teams, and field personnel to sustain high customer satisfaction.

Mandatory leadership ability, planning skills, and strong communication are essential. Training starts on the day shift for 3–4 weeks before transitioning to overnight hours. A 401(k) benefits package is provided.

Qualifications

• Associate degree or equivalent experience required.
• 1-3 years in a supervisory role preferred.
• Strong listening and communication skills.

Responsibilities

• Supervise RPC digital print activities and allocate labor, equipment, and materials.
• Coordinate with client services, production teams, and field staff to ensure smooth operations.
• Ensure quality, on-time performance, and adherence to 5S standards and order control.

Skills

Team leadership

Communication

Planning

Time management

Education

Associate degree

Job description

Schedule: 9:30pm- 6:30am, Sunday Night- Friday Morning.

training will occur on day shift for a period of 3-4 weeks before starting overnight schedule.

Responsibilities

The Shift Operations Lead (CPD) provides supervision and direction to daily Regional Production Center (RPC) digital print activities through the proper allocation of labor, equipment, and materials resources.; This position engages daily with the RPC client services staff, pre-production and digital production team, and supervises all production operation specialists, operation assistants, and their production activities. This position promotes and upholds targeted levels of both internal and external customer satisfaction, provides operational support to the Production Facility Manager, as well as, field-based CPD Management & Sales Teams. The CPD Production Lead acts as a liaison between Production Facility Manager, Client Services, the production/service staff, field-based personnel, and vendor support associates. This position oversees the execution and adherence to targeted quality standards, on-time performance standards, labor productivity, facility 5S organizational standards, and adherence to order control standards.; Performs any duties within the facility as assigned by the RPC Production Facility Manager.

Qualifications

Associate’s Degree or equivalent experience and 1-3 years’ experience.

Other Information

Must possess the ability to effectively lead and manage in a professional work environment; must demonstrate sound judgment.

Must be able to plan, prioritize and implement detailed instructions in a timely and efficient manner through direct reports and other employees.

Must possess the ability to listen actively, analyze customer and employee needs through effective communication and listening skills.

Must have the ability to learn new information and processes within company guidelines.

Must possess the skills to effectively multi-task and utilize time management.

Ability to supervise the activities of up to 10 employees conducting coordinated activities. Requires the ability to make decisions in a fast-paced sales/service environment.

About The ODP Group

The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.

Commitment to Safety

We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule

The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunities to move and grow within our organization! You may be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.

Equal Employment Opportunity

The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records pursuant to the City & County of San Francisco Fair Chance Ordinance.

Application Deadline

The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.