Lead Shift Manager: Drive Service & Profitability

Popeyes - 2902 - Sacramento; Sacramento (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

Popeyes - 2902 - Sacramento is seeking a Shift Manager to support the Restaurant General Manager in running daily operations and delivering exceptional guest service during shifts.

The role requires ServSafe certification, a high school diploma or GED, and strong leadership and communication skills. You will oversee inventory, cash handling, and staff development to maintain brand standards and efficient service.

Qualifications

• Education: High School diploma or GED; must be at least 18 years old.
• ServSafe Certification required.
• Strong verbal communication and leadership skills are essential.
• Basic math skills for cash handling and cost control.
• Ability to reason, adapt to changing needs, and maintain standards.

Responsibilities

• Support the Restaurant General Manager by managing shift operations.
• Direct and develop team members to ensure guest satisfaction and fast, friendly service.
• Maintain inventory and monitor cash handling, waste, and deposits.
• Ensure product quality and adherence to brand standards during shifts.
• Coach staff and manage staffing and resources for level-appropriate duties.

Skills

Leadership

Communication

Mathematics

Flexibility

Reasoning

ServSafe Certification

Education

High School diploma or GED

Job description

Popeyes - 2902 - Sacramento is seeking a Shift Manager to support the Restaurant General Manager in running daily operations and delivering exceptional guest service during shifts.

The role requires ServSafe certification, a high school diploma or GED, and strong leadership and communication skills. You will oversee inventory, cash handling, and staff development to maintain brand standards and efficient service.