Lead Shift Manager — Drive Service Excellence & Growth

Arby's, Inc.; Ponca City (OK); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health Savings Account (HSA)

Short & Long Term Disability

Life Insurance

401(K) Plan + Company Match

Tuition Reimbursement

Job summary

A leading restaurant franchise in Ponca City, Oklahoma is seeking a Shift Manager to oversee operations and provide exceptional customer service. The ideal candidate will have at least 2 years of supervisory experience in the Food/Hospitality industry, excellent communication skills, and the ability to thrive in a fast-paced environment. This position offers a comprehensive benefits package and a commitment to inclusivity and diversity.

Qualifications

• Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry.
• Proven ability to lead a team and deliver exceptional customer service.
• Strong organizational and time management abilities.

Responsibilities

• Oversee the detailed execution of operational tasks, including food preparation and customer service.
• Train and develop team members to ensure they consistently deliver exceptional service.
• Monitor and maintain inventory levels to reduce waste and improve efficiency.

Skills

Leadership

Customer Service

Communication

Time Management

Job description

A leading restaurant franchise in Ponca City, Oklahoma is seeking a Shift Manager to oversee operations and provide exceptional customer service. The ideal candidate will have at least 2 years of supervisory experience in the Food/Hospitality industry, excellent communication skills, and the ability to thrive in a fast-paced environment. This position offers a comprehensive benefits package and a commitment to inclusivity and diversity.