Lead Shift Manager — Drive Service Excellence & Growth

Arby's, Inc.; McAlester (OK); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Health Savings Account (HSA)

401(K) Plan + Company Match

Tuition Reimbursement program

Job summary

A prominent fast-food chain in McAlester is seeking a Shift Manager dedicated to exceptional customer service and effective team leadership. The ideal candidate will oversee operational tasks, train team members, and implement sales strategies. This position demands excellent communication and organizational skills in a fast-paced environment, with flexible scheduling required. A robust benefits package is offered for full-time and part-time roles.

Qualifications

• Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry.
• Proven ability to lead a team and deliver exceptional customer service.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Oversee the detailed execution of operational tasks.
• Train and develop team members to ensure exceptional service.
• Adhere to all company policies to maintain quality standards.
• Implement strategies to drive sales and achieve financial targets.
• Monitor inventory levels to reduce waste and improve efficiency.

Skills

Leadership

Customer Service

Communication

Organizational Skills

Job description

A prominent fast-food chain in McAlester is seeking a Shift Manager dedicated to exceptional customer service and effective team leadership. The ideal candidate will oversee operational tasks, train team members, and implement sales strategies. This position demands excellent communication and organizational skills in a fast-paced environment, with flexible scheduling required. A robust benefits package is offered for full-time and part-time roles.