Lead Services Representative

Centris Brand; Omaha (NE); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Tuition reimbursement

Performance incentives up to 5%

Annual incentives

Health/dental/vision insurance

401K match

Paid time off (PTO)

Job summary

Centris Federal Credit Union in Omaha, NE is seeking a Lead Services Representative to oversee branch activities, originate loans, and promote credit union products and services. The role involves providing exceptional member service, developing relationships, and assisting the Financial Services Manager in directing branch operations.

Qualifications include a Bachelor's degree in Business/Finance/Accounting and at least 2 years in personal banking and lending, with supervisory experience

Qualifications

• Bachelor's degree in Business, Finance, or Accounting or related field.
• Minimum of 2 years personal banking and lending experience.
• Supervisory or leadership experience preferred.

Responsibilities

• Promote and model the Centris Vision, Mission, Values and Team Principles.
• Provide unparalleled service to both internal and external members in accordance with the Centris Service Promises.
• Create and/or develop relationships with internal and external members.
• Serve members by identifying needs, educating and recommending products or services, and performing functional duties efficiently and accurately which may include but are not limited to opening and maintenance of various accounts, originating loans, IRA, certificates, account maintenance, fraud, etc.
• Assist the Financial Services Manager in directing and overseeing the activities of the branch.

Education

Bachelor's degree in Business/Finance/Accounting

Job description

Job Category: Centris Federal Credit Union

Requisition Number: LEADS003778

• Posted : July 7, 2026
• Full-Time
• On-site

Locations

Showing 1 location

194th & Harrison
19431 Polk Street
Omaha, NE 68135, USA

Hours: 40 hours per week (primarily 8:45am-5:45pm), some Saturday's required.

Position Overview

The primary purpose of this position is to assist Centris Federal Credit Union in our mission to be a trusted life‑long financial partner with our members and to assist our members in achieving their financial needs and goals. A Lead Services Representative assists in directing and overseeing the activities of the branch while originating loans, providing service and promoting Credit Union products and services.

• Promote and model the Centris Vision, Mission, Values and Team Principles.
• Provide unparalleled service to both internal and external members in accordance with the Centris Service Promises.
• Create and/or develop relationships with internal and external members.
• Serve members by identifying needs, educating and recommending products or services, and performing functional duties efficiently and accurately which may include but are not limited to opening and maintenance of various accounts, originating loans, IRA, certificates, account maintenance, fraud, etc.
• Assist the Financial Services Manager in directing and overseeing the activities of the branch.

Benefits

• Invest in Yourself: Centris offers tuition reimbursement!
• Performance Pays Off: Enjoy potential pay increases up to 5% in your first 12 months.
• Celebrate Success: Annual corporate incentives for all team members!
• Secure Your Future: Benefits (health, dental, vision), 401K match, PTO, 11 paid holidays, and community volunteer paid time.
• A collaborative and inclusive work environment.

Qualifications

Education

Bachelors or better in Business, Finance, or Accounting or related field.

Experience

• Minimum of 2 years personal banking and lending experience.
• Supervisory or leadership experience preferred.

Licenses & Certifications

None specified.

Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.