Lead Service Technician (Levels II, III)

Mobile Air Inc.; Brooklyn (OH); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Full-time position

Overtime and weekend opportunities

Health, Vision, and Dental Insurance

Life Insurance

401k with company match

Paid time off

Career development and advancement

Employee discount programs

Job summary

Mobile Air & Power Rentals in Brooklyn Heights, OH, is hiring a Lead Service Technician to coordinate delivery, installation, and servicing of our rental HVAC equipment. You will process orders, ensure timely fulfillment, and deliver exceptional customer experiences.

The role requires a high school diploma or GED, with HVAC certificates preferred for advanced technicians. Proficiency in Microsoft Office and familiarity with MRP or rental software is a plus; DOT physical and background check are

Qualifications

• Requires a high school diploma or GED.
• 2-year HVAC certificate or Universal Refrigeration Certificate preferred for higher-level techs.
• Proficiency with Microsoft Office; familiarity with MRP or rental software is a plus.
• Must pass DOT physical and drug test; valid driver's license with clean MVR.

Responsibilities

• Coordinate delivery, installation, and servicing of rental equipment.
• Process orders from sales or branch manager for timely fulfillment.
• Deliver exceptional customer experiences that foster repeat business.
• Install and connect heating equipment to gas sources and set up ductwork.
• Adhere to PPE and fall protection requirements for safety.
• Startup equipment and perform repairs; retrieve gear after rental.
• Recondition equipment per work instructions and store properly.
• Higher-level techs will service air-cooled chillers and large HVAC equipment, diagnose refrigerant issues, and assist installations.

Skills

Customer service

Communication

Mechanical knowledge

Safety awareness

Willingness to learn

Education

High School Diploma or GED

HVAC certificate or Universal Refrigeration Certificate

Tools

Microsoft Office

MRP software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time BROOKLYN HEIGHTS, OH, US

At Mobile Air & Power Rentals, we provide innovative cooling, heating, dehumidification, and power solutions for our customers nationwide. We rent out a vast array of equipment, including portable air conditioners, chillers, heaters, and generators, helping clients save time and money while enhancing their operations and memorable events.

We are immediately hiring a Lead Service Technician to join our dynamic team.

Why Mobile Air?

Here are some of the perks & rewards:

• Full-time positions with overtime and weekend opportunities
• Competitive hourly pay with quarterly bonus opportunities
• Health, Vision, and Dental Insurance
• Life Insurance
• 401k with company match
• Paid time off (vacation, sick days, holidays)
• Career development and advancement potential
• Employee discount programs

What you’ll do:

• As a representative of Mobile Air, you will coordinate the delivery, installation, and servicing of our rental equipment.
• Process customer orders received from sales or the branch manager, ensuring timely fulfillment and delivery.
• Deliver exceptional customer experiences that foster repeat business.
• Install and connect heating equipment to natural gas or propane sources and set up flexible ductwork for temporary applications.
• Utilize appropriate PPE and fall protection at all times to ensure safety.
• Perform initial equipment startup and necessary service repairs, and retrieve equipment from customer locations upon rental completion.
• Conduct equipment reconditioning per established work instructions and document returned items, ensuring proper storage in the branch warehouse.
• Higher-level technicians will clean, troubleshoot, and repair air-cooled chillers and large tonnage HVAC equipment, including diagnosing refrigerant circuit issues and supporting installations.

We’re looking for the following skills/experience:

• Experience levels ranging from 0-5 years are welcome.
• A high school diploma or GED is required; a 2-year HVAC certificate or Universal Refrigeration Certificate is preferred for higher-level technicians.
• Proficiency with Microsoft Office products; familiarity with MRP or rental software is an advantage.
• Must pass a DOT physical and drug test to operate company vehicles.
• Valid driver’s license with a satisfactory motor vehicle report (MVR).
• Candidates must be willing to undergo a background check prior to employment
• Ability to lift/move up to 50 lbs. using safe lifting practices.
• Strong customer service aptitude, effective communication skills, and mechanical knowledge.
• A willingness to learn and develop within the company.

Work Schedule:

• This position may require working a rotating on-call schedule and being available for evenings, weekends, and holidays during peak seasons. Travel may also be necessary. Overtime and double-time pay rates apply for applicable hours worked.

Join our team of dedicated professionals and contribute to the success of our HVAC operations while advancing your career in a fast-paced environment!