Lead Service Technician

FS System; Woodstock (IL); On-site; USD 100,289,000 - 114,616,000; Full time

Benefits offered by this job

Fully Funded Pension

401(k) with Employer Match

Health, Dental, Vision, Life Insurance

Paid PTO and Holidays

HSA and Employer Contributions

Job summary

Conserv FS, Inc in Woodstock, IL is seeking a Lead Service Technician to deliver high‑quality service, installation, and preventive maintenance for propane, petroleum, and related energy equipment. You will lead the Energy Department, mentor technicians, and coordinate with Sales, Operations, and Management to ensure safe, reliable, and timely service.

The role requires a CDL and ongoing adherence to safety standards, with on‑call hours and the ability to work in varied weather conditions.

Qualifications

• Requires high school diploma or equivalent and 2+ years of related work experience.
• Must obtain CDL license with endorsements and medical card.
• Ability to work extended hours and on-call.
• Must pass background checks and DOT standards.

Responsibilities

• Provide high-quality service, maintenance, installation, and troubleshooting of energy equipment for residential, agricultural, commercial, and industrial customers.
• Act as technical leader for the Energy Department, guiding technicians and ensuring safe operations.
• Manage the service process from initial request through scheduling, field completion, documentation, and billing.
• Oversee service parts and inventory, tracking usage and ensuring availability for jobs.
• Communicate equipment issues and repair recommendations to customers and identify sales opportunities.
• Support management with technician training and process improvements.

Skills

Technical leadership

Customer service

Safety compliance

Communication

Education

High school diploma

Tools

CDL license

Job description

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Company: Conserv FS, Inc

City: Woodstock

State: IL

Conserv FS is a full-service agriculture cooperative offering high quality turf, energy, and agronomy products and services for the purpose of improving customer profitability since 1928. Conserv FS is headquartered in Woodstock, IL and serves patrons in southeastern Wisconsin and northern Illinois. Backed by a track record of success, an excellent group of employees, and a strong financial position, Conserv FS is among the premier ag supply companies in the geography it serves. The Conserv FS vision is to be the best, most innovative and diversified agricultural cooperative.

REPORTS TO: Energy Sales & Marketing Manager STATUS: Non-Exempt

SALARY RANGE: $35.00 - $40.00/Hour

PURPOSE AND SUMMARY STATEMENT

The Lead Service Technician is a senior-level technical position responsible for providing reliable, high-quality service and maintenance to the cooperative’s energy customers and equipment. This position serves as a technical leader within the Energy Department, providing hands‑on troubleshooting, installation, repair, and preventive maintenance of propane, petroleum, and related energy equipment.

The Lead Service Technician is expected to lead by example, maintain a strong commitment to safety, provide excellent customer service, and assist in developing the skills and capabilities of other service technicians. This position works closely with Energy Sales, Operations, Delivery, and Management to ensure customers receive safe, dependable, and timely service.

ESSENTIAL JOB FUNCTIONS

Responsible for providing high-quality service, maintenance, installation, and troubleshooting of petroleum and related energy equipment for residential, agricultural, commercial, and industrial customers.

Technical leader for the Energy Department, providing guidance, training, and support to service technicians while ensuring work is completed safely, efficiently, and professionally.

Responsible for managing the service process from the initial customer request through scheduling, field completion, documentation, and billing. This includes prioritizing service calls, coordinating technician schedules, monitoring open work orders, reviewing labor, parts, materials, and customer information for accuracy, and ensuring completed work orders are processed promptly for billing.

Responsible for managing service parts and inventory, including maintaining appropriate inventory levels, tracking parts usage, ordering and receiving materials, conducting inventory counts, and ensuring parts are properly documented and available when needed.

Provide excellent customer service, communicate equipment issues and repair recommendations to customers, identify additional customer needs, and communicate sales opportunities to the appropriate Energy Sales representative.

Assist management with technician training, service department productivity, inventory control, safety, process improvement, and other operational initiatives.

OTHER JOB FUNCTIONS

Follows Conserv FS’s Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA and DOT policies and procedures, as they apply.

Performs all other duties as assigned.

REQUIREMENTS

Normally requires a high school diploma or the equivalent thereof, and 2 years or more of related work experience to demonstrate knowledge of and the ability to safely operate tractor trailer and to meet company and DOT standards.

Demonstrates essential abilities including business knowledge, collaboration, communication, customer focus, decision making and skill development.

Must have or have the ability to obtain and maintain a CDL license with required endorsements and any other applicable certification, license or permit, valid medical card and satisfactory driving record, as applicable.

Ability to work extended hours and on‑call as business conditions warrant.

Must be able to obtain and maintain other applicable certifications, licenses, and permits.

Occasionally exposed or required to:

• Extreme weather conditions (hot, cold, wet, etc.)
• Working conditions may include dust, fumes, chemicals, and electrical hazards with appropriate safety measures
• May be required to work at varying heights
• Lift 51 - 70 lbs.

At Conserv FS, we are dedicated to supporting the long‑term financial well‑being of our employees through a fully funded pension, a cornerstone benefit that ensures security for the future. We offer a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with a variety of supplemental plans like accident, critical illness, disability, hospital indemnity, and identity theft protection. To promote a healthy work‑life balance, employees enjoy generous paid time off (PTO) and paid holidays, giving you time to recharge and focus on what matters most. Additionally, our 401(k) plan with company matching helps you plan for retirement, while our free Employee Assistance Program (EAP) supports your overall well‑being. Whether you're starting your career, balancing family life, or planning for retirement, our company is committed to providing employees with a comprehensive and competitive Total Rewards package that meets your needs at every stage. Benefits eligibility may vary depending on the position.

Actual compensation will be determined based on experience, location, and other factors permitted by law. In addition to base pay, certain roles may be eligible for bonuses, incentives, and commissions.

We are an equal opportunity/Disabled/Protected Veteran Employer. All individuals, regardless of demographic or other background, are encouraged to apply. Further, as a federal, state, and local contractor, we comply with government regulations and executive orders as applicable, including affirmative action responsibilities for qualified individuals with disability and protected veterans.

Employment is contingent on, among other things, receipt of an acceptable and job‑related background check, drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

SECURING YOUR FUTURE, ONE BENEFIT AT A TIME.

Our benefits packages are designed to support every aspect of our employees’ well‑being—from health plans to life insurance, robust retirement plans, and more.We provide benefits that meet their needs today while also ensuring a secure future.

Offerings may include, but are not limited to:

UNITED STATES:

• Fully Funded Pension*
• 401(k) & Employer Match
• HSA & Employer Contributions
• Life Insurance
• Disability
• Identity Protection

*The pension plan is subject to individual company participation. Those who do not participate in the pension plan enjoy a higher 401(k) employer match.

**Some benefits are subject to the hiring company.

CANADA:

• RRSP
• Life Insurance
• Disability

*Benefit eligibility may be dependent on employment type

Nearest Major Market: Chicago
Job Segment: Logistics, Sales Operations, Electrical, Scientific, Technician, Operations, Sales, Engineering, Technology