Lead Service Tech

WillScot; Lakeville (MA); On-site; USD 41,000 - 58,000; Full time

Benefits offered by this job

Be Well benefits

Paid time off

Tuition reimbursement

Retirement plan with company match

Job summary

WillScot is hiring a Lead Service Tech in the United States to oversee safety and quality during the Get Ready workflow and refurbishment of WillScot modules. The role ensures compliance with policies and regulations while promoting a safe working environment.

The position requires at least 1 year of experience, a high school diploma, and the ability to delegate tasks, coach others on safety, and operate with independent initiative in a fast-paced setting.

Qualifications

• High school diploma or equivalent required.
• 1 year of experience required.
• Ability to delegate tasks to keep production on track.
• Able to conduct safety walks and coach others on safety protocols.
• Ability to work independently in a fast-paced environment.
• Some knowledge of computers and good communications skills needed.
• Carpentry knowledge and experience.
• Electrical, plumbing, HVAC and welding experience is a plus.

Responsibilities

• Acts in accordance with WillScot safety, transportation, and environmental policies.
• Leads safety initiatives and promotes a safe workplace.
• Attends safety meetings and maintains organized work area.
• Ensures trailers ready for scheduled deliveries with high first-time quality.
• Performs repairs including framing, electrical, plumbing, and finishing work.
• Maintains inventory levels of equipment, tools, and materials.
• Performs yard tasks including check-in/out inspections and damage assessment for invoicing.
• Creates floor plan drawings and relocates fleet units as needed.
• Delegates daily tasks to team members and tracks status on boards.
• Collaborates with Production Supervisors to resolve issues quickly.

Skills

Safety walks

Delegate tasks

Independent work

Computer knowledge

Carpentry

Electrical experience

Plumbing experience

HVAC experience

Welding experience

Education

High school diploma or equivalent

Job description

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At WillScot, our team of nearly 5000+ people makes our company a Great Place to Work® and we believe our people are what give us a competitive advantage in the industry. Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and communities. From day one, we invest in your growth and your future, while giving back to the communities we serve. Learn more about WillScot and who we are, here .
As North America’s leading provider of complete temporary space solutions, we have helped customers across 260+ locations in the United States, Canada, and Mexico, get the innovative flexible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start. Learn More .

ABOUT THE JOB:

The Lead Service Tech is responsible for safety, the quality work associated with the Get Ready process flow (which includes what materials/labor, tools/equipment, and PPE are needed), and refurbishment activities to all WillScot products. The Lead Service Tech is expected to fully comply with all WillScot policies and all relevant laws and regulations. Success in this role will be dependent on the ability to conduct branch operations activities in a safe, cost-effective, and high-quality manner. As the Lead Service Tech, you promote safety throughout the day.

WHAT YOU'LL BE DOING:

• Acts in accordance with WillScot safety, transportation, and environmental policies
• Leads and acts to promote health and safety results through creating a safer workplace
• Attends safety meetings
• Maintains a clean and organized work area
• Ensures that trailers are ready for scheduled delivery dates with high 1st time quality, and within established accuracy parameters +/- 10%
• Performs repairs and modifications, where applicable, including framing and finish carpentry, electrical, flooring, plumbing, painting, running gear, and all other facets of modular building repair
• Maintains proper inventory levels of all equipment, tools, and materials required to complete daily service tasks
• Performs service-related tasks in the yard, as requested by the branch leadership to include check-in/out (off/on rent) inspections of off-rented buildings by physically inspecting to determine repair scope of work, as well as damages for customer invoicing.
• Create floor plan drawings as needed and relocate fleet units within the branch lot
• Delegate tasks assigned for the day as needed to team members
• Update production boards with status and help with work order questions
• Partner with Production Supervisors to escrow any issues that arise for quick resolution

EDUCATION AND QUALIFICATIONS:

• High school diploma or equivalent is required
• 1 year of experience required
• Must be able to delegate tasks to keep production on track
• Able to conduct safety walks and coach other employees on proper safety protocols
• Ability to work independently in a fast-paced environment
• Some knowledge of computers is necessary and good communications skills are required for dealing with customers, sales-people, contractors, shop personnel as well as WillScot employees at various branch locations
• Carpentry knowledge and experience
• Electrical, plumbing, HVAC and welding experience is a plus

This posting is for a(n) Existing Position. Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, skills, or physical abilities required. Team members may be required to perform duties outside normal responsibilities from time to time as needed. Base Wage Range:$29.95-$41.90 Individual rates are based on a variety of factors such as degrees or certifications, skill-level and years of experience, and include considerations such as expected overtime and variable compensation pay such as bonus or commission. All regular WillScot positions offer a generous benefits package to help our employees and their families Be Well. This includes medical, dental, vision, disability, life insurance, paid time off (including Company holidays), tuition reimbursement, a retirement savings plan with company match, and more! More information about benefits may be found here. Many positions also have variable pay opportunities including commission, bonus, performance rewards, or other incentive programs. We are an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.