Lead Service Sales Engineer

Eaton; Town of Amherst (NY); On-site; USD 124,000 - 182,000; Full time

Job summary

Eaton's ES AMER NAS division is seeking a Lead Service Sales Engineer within 50 miles of Syracuse, Amherst, Clifton Park, or Rochester, NY. The role combines sales leadership with deep technical expertise to sell Eaton's electrical services to industrial, utility, commercial, data center and institutional customers.

You will build strong relationships with distributors, end users and contractors, coach partners, and present quotations with support from our technical application team.

Qualifications

• Bachelor's degree required.
• Minimum five (5) years of electrical sales, field service or electrical industry experience.
• Possess and maintain a valid & unrestricted driver's license.
• Ability to travel up to 50% of the time.
• Eaton will not sponsor immigration employment for this position.

Responsibilities

• Consult with customers in different market verticals and provide solutions to their electrical problems.
• Maintain regional responsibility for all services orders and opportunity activity.
• Train and empower channel partners and manufacturing agents.
• Be a subject matter expert on the services offerings and coach the organization.
• Act as the voice of the customer to Eaton's services operations and marketing teams.
• Collect, analyze and utilize market intelligence on customer needs and trends.
• Prepare and present quotations with support from the technical team.
• Deploy market-based growth strategies to expand services product lines.

Skills

Communication skills

Customer relationships

Sales ability

Market intelligence

Quotations

Cross-functional teamwork

Time management

Education

Bachelor's degree

Job description

Eaton's ES AMER NAS division is currently seeking a Lead Service Sales Engineer within 50 miles of Syracuse, NY, Amherst, NY, Clifton Park, NY, or Rochester, NY.

What You’ll Do

Position Overview

The primary function of the Lead Service Sales Engineer is to sell Eaton's electrical services offerings to industrial, utility, commercial, data center and institutional customers in the targeted market areas. In doing so, the Lead Service Sales Engineer will manage the customer relationship, providing sales support and technical expertise to distributors, end users, contractors and specifiers. One will also build relationships with Eaton's internal operations, general sales force, industrial sales force and product lines to support customers and grow sales.

In This Function You Will

• Consult with customers in different market verticals and provide solutions to their electrical problems and pain points
• Maintain regional responsibility for all services orders and opportunity activity across Eaton's market segments
• Train and empower channel partners and manufacturing agents to sell services to end customers and contractors
• Be a subject matter expert on the services offerings, support and coach the organization in your region on selling services
• Act as the voice of the customer to Eaton's services operations and marketing teams, ensuring high customer service and satisfaction
• Collect, analyze and utilize market intelligence regarding competitive products, customer needs, preferences and buying habits
• Prepare and present quotations to customers with the assistance of our technical application support team
• Deploy market-based growth strategies to ensure sustained success of Eaton's services product lines

Qualifications

Required (Basic) Qualifications

• Bachelor's degree from an accredited institution
• Minimum Five (5) years of electrical sales, field service or electrical industry experience
• Possess and maintain a valid & unrestricted driver's license
• Ability to travel 50% of the time
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
• No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of Syracuse, NY, Amherst, NY, Clifton Park, NY, or Rochester, NY will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation

Preferred Qualifications

• Bachelor's degree in Electrical Engineering
• Previous electrical (or relevant) sales experience
• Previous services experience

Skills

Position Criteria

• Possess excellent communication skills
• Knowledge of key customers and ability to grow relationships at those customers in multiple levels of the organization
• Ability to assess customer needs, provide clear, competitive quotations and overcome customer objections to win and grow the business
• Demonstrates understanding of market trends, industry issues and knowledge of competitors
• Ability to leverage support personnel to meet customer needs and work cross functionally in the organization to serve customers
• Knowledge of Eaton electrical product and service capabilities and ability to solution sell to meet customer needs
• Effective implementation of Eaton's internal sales process
• Effective inclusion, interpersonal and teamwork skills
• Time management, presentation and planning skills
• Ability to travel up to 50%

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

The compensation range for this full-time position includes base pay and target sales performance incentive. This position has a target total compensation range of $123,750 - $181,500

Base salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.