Lead Service Line Manager

Leadec Holding; Jacksonville, Northern (FL, KY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Leadec Corp. is seeking a Group Leader/Supervisor Technical Maintenance to provide leadership and guidance to the maintenance team in our North American operations.

The role focuses on maintaining and improving machinery and equipment to meet customer objectives and service delivery within the SOW. The ideal candidate will coach team members, enforce safety policies, coordinate resources, and drive continuous improvement using root-cause analysis and standardized maintenance practices.

Qualifications

• High School Diploma or Equivalent preferred.
• Experience in supervision or management preferred.
• Experience in industrial/manufacturing environments preferred.
• Completion of apprenticeship or equivalent training.

Responsibilities

• Lead and coach team members; ensure safety and compliance.
• Manage service delivery and resources to meet SOW.
• Communicate status updates to management and customers.
• Participate in site meetings and customer walkthroughs.
• Promote Lean manufacturing culture and continuous improvement.

Skills

Leadership

Communication

Problem solving

Safety procedures

Teamwork

Reading schematics

Root Cause Analysis

Project planning

Industrial maintenance

Education

High School Diploma or Equivalent

Apprenticeship program or equivalent training

Supervision/Management experience

PLC programming knowledge

Microsoft Office (Excel, Word, PowerPoint)

Job description

Position: Group Leader/Supervisor Technical Maintenance

Job Type: On-site

Reports to: FM

Department: North American Operations

Position Purpose: Provide leadership, support and knowledge to Team Member to assist Leadec in maintaining and improving the capability of machinery and equipment to achieve customer objectives.

Essential Duties and Responsibilities:

• Demonstrates the values and business principles of Leadec.
• Works safely at all times.
• Actively leads by example and coaches Team Members to abide by all Leadec and customer safety policies and procedures.
• Maintains relationships with Team Members and customers.
• Effectively manages service delivery of existing business for scope of work (SOW).
• Actively participate in the customers' business initiatives and develop and implement plans to meet customer needs and expectations.
• Effectively communicates necessary information and status updates to the manager.
• Participate in meetings and walk-through with the site management team and/or the customer.
• Prioritizes work and allocates resources to meet changing customer requirements.
• Operates within the Leadec Values (Professionalism, Respect for Individual, Colleagueship, Openness, Reliability and Integrity) to promote an overall positive culture.
• Focuses on resource utilization, continuous improvement, measurement and audit.
• Produces and administers all required documentation and follows up with both internal and customer needs to ensure task completion meets expectations.
• Ensures compliance with applicable policies, laws in the countries, states and communities in which we operate.
• Ensure the implementation of Leadec "Safety It's Your Life" Process to ensure all employees are engaged in safe work practices.
• Demonstrate role model behavior for safety, integrity, and ethical standards as well as portrayal behaviors consistent with a lean manufacturing culture.
• Ensure delivery of maintenance services using root cause analyses, continuous improvement, and problem-solving activities through data driven scientific methods.
• Participate in the development of Standardized Maintenance Practices for all Leadec activities.
• Adhering to and supporting all EHS and Quality objectives, in accordance with ISO 14001, 45001 and 9001 respectively.
• All other duties as assigned by Leadec manager.
• Managing Tasks
• Open Communication
• Self-Management
• Motivating & Developing People

Knowledge, Skills, and Abilities:

• Communication Skills - Ability to communicate with all levels of Leadec and customer employees.
• Language Ability -- Talking to others to convey information effectively.
• Ability to read and interpret technical drawings and schematics.
• Knowledge of safety procedures and regulations related to industrial maintenance work.
• Excellent problem-solving and troubleshooting skills.
• Ability to work independently and as part of a team.
• Physical ability to work in confined spaces and at heights.
• Experience working in industrial settings such as factories, plants, or warehouses.
• Ability to use hand and power tools safely and effectively.
• Willingness to keep up with industry developments and advancements.
• Skilled in Root Cause based maintenance practices.
• Exceptional planning, communication, and leadership skills.

Position Qualifications:

• High School Diploma or Equivalent preferred.
• Previous experience in an industrial or manufacturing environment is preferred.
• Experience in supervision or management is preferred.
• Experience working in a union environment is beneficial. (Site specific)
• Completion of an apprenticeship program or equivalent training and experience.
• Knowledge of PLC programming and control systems is a plus.
• Computer skills in Microsoft Office products: Excel, Word and PowerPoint preferred.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the key actions of the job:

• Required to talk and/or hear in an industrial setting (noise level is moderate). Frequently required to stand and walk on concrete surfaces for 4 -12 hours. Occasionally required to reach with hands and arms; lift; stoop, or crouch.
• Vision requirements: close vision, distance vision, peripheral vision, and depth perception and focus adjustment.
• Work is performed in an industrial-manufacturing environment with occasional time spent working on a computer or at a desk.

Requirements

As Described in job Descripiton

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