Lead Service Line Intern

City of Lancaster (PA); Philadelphia (Philadelphia County); On-site; USD 21,000 - 30,000; Part time

Job summary

City of Lancaster, PA is seeking motivated interns to gain hands-on experience in city governance and public works. You will support data collection, documentation, and customer interactions while contributing to meaningful projects.

Ideal candidates are high school graduates with attention to detail, basic Excel skills, and a proactive mindset. This internship offers mentorship, collaboration with experienced staff, and exposure to municipal operations.

Qualifications

• High school diploma required.
• Excel familiarity preferred.

Responsibilities

• Distribute literature to customers.
• Review service line photos and data uploaded to the service line portal.
• Prepare spreadsheets using Excel.
• Enter service line data on a tablet/laptop and photograph the service line.
• Assist Bureau of Water staff with administrative duties and scheduling.

Skills

Excel

Data entry

Education

High school diploma

Job description

Join the City of Lancaster, Pennsylvania, as an Intern and seize the opportunity to make a lasting impact in our thriving community. We are seeking motivated individuals who are eager to gain hands‑on experience, contribute to meaningful projects, and help shape the future of our city. Be part of our dynamic team and unlock your potential!

• Distribute literature to customers
• Review pictures of service lines that customers have uploaded to the service line portal
• Prepare spreadsheets using excel
• Enter customer homes and collect data on the water service line, entering data on a tablet/laptop and taking a picture of the service line.
• Assist Bureau of Water staff with administrative duties, answer phone calls, make appointments with customers

• High school graduate
• Knowledge of Excel, preferred

• Ability to think creatively, solve problems, and propose innovative solutions.
• Detail‑oriented mindset with the ability to organize and manage multiple tasks simultaneously.
• A proactive and self‑motivated approach to work, demonstrating initiative and a willingness to learn.

Benefits:

• Gain hands‑on experience with impactful projects.
• Collaborate with experienced professionals and receive mentorship.
• Network with key stakeholders in city government and community organizations.
• Competitive compensation package.
• Immersive and inclusive work environment.
• Exposure to various aspects of city governance and planning.