Lead Server - Full Time

US Lawns; Williamsburg, Northern (VA, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Holiday pay

PTO with cash out option

Health, dental, and vision insurance

Retirement matching 403(b)

Free parking

Tuition assistance

Job summary

WindsorMeade Williamsburg is seeking a Lead Server to manage dining service for residents, train team members, and supervise the dining room under the Dining Room Manager. The role includes opening/closing duties and ensuring a high standard of service in a fine dining environment.

Candidates should have a high school diploma and prior server experience. Strong communication skills and the ability to lead a team in a healthcare setting are essential.

Qualifications

• High School diploma or equivalent.
• Two years server experience in restaurant preferred.

Responsibilities

• Responsible for the resident dining satisfaction.

Skills

Front of house operations

Customer service

Communication skills

Team leadership

Basic math

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

WindsorMeade Lead Server New

• Full-Time. 11am - 7pm
• Various days, including weekends and holidays.

Job Description

In addition to working as a server, the Lead Server trains new and current dining team members, coordinates and supervises the dining room team with direction from the Dining Room Manager and performs opening and closing duties.

EDUCATION, EXPERIENCE, CERTIFICATION AND LICENSURE REQUIREMENTS

1. High School diploma or equivalent.
2. Two years server experience in restaurant preferred.

Job Duties

1. Responsible for the resident dining satisfaction.
2. Place food orders and deliver food and drink to residents in proper “fine dining” fashion.
3. Clearing courses and perform cleaning of assigned dining areas.
4. Participate in set-up and breakdown of special function events.
5. Attend all mandatory in-service training sessions. .
6. Assist with the training and development of other servers as requested by management.
7. Assist in restocking and sanitation of wait stations and service areas used during service.
8. May help schedule and assign servers in the dining room.

9. All other duties as assigned.

Knowledge, Skills, and Abilities

1. Advanced knowledge of dining room “front house” operations to perform mid-level duties in serving and presentation of the dining experience at the community.
2. Knowledge of food service and presentation as well as customer service and sanitation.
3. Knowledge of basic food production, hosting, and serving.
4. Ability to compute basic math.
5. Good communication skills and experience working with older adults.
6. Proficiency with Microsoft Office – word processing and spreadsheets.

SUPERVISION and Decision Making EXERCISED

1. Work is moderately supervised and directed – work is reviewed at critical points for soundness, judgement, and overall accuracy.
2. Leads dining room workers and servers but does not manage.
3. Decision making involves diagnosing and troubleshooting issues, determining predicted outcomes, evaluating results, and coordinating with others to find solutions.
4. Independent decisions are made based on standard policies and practices. Must obtain approval from immediate supervisor for non-routine decisions.
5. Prioritizes and executes multiple tasks and assists in special work.
6. Basic problem solving using standard practices and procedures. Problems are solved in consultation with guidance from a more experienced server or dining manager.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

1. Ability to lift up to 30 lbs.
2. Extensive walking, pulling, pushing, carrying, bending, stooping and standing
3. Ability to, taste, and smell.
4. Ability to understand verbal and written instructions in English
5. Exposure to heat and cold in a food production environment.
6. Must be neat and clean at all times.
7. Universal staffing, holiday, inclement weather, and a flexible work schedule are required.
8. Exposure to the sights, sounds and smells of a typical healthcare environment including people with dementia.

INDK

Benefits

• Double Time when working designated holidays Holiday Pay — for non-exempt team members
• PTO with a Cash Out option available
• 8 Federal Holidays, including Martin Luther King Day and Juneteenth
• One Paid Personal Day per year
• Free parking available
• 6% Retirement Matching 403(b)
• PayActiv – Cash advance on your paycheck available
• Employee Assistance Program – LifeSolutions EAP
• Full Health, Dental, and Vision Insurance options are available for individuals or families
• Zero cost to team members: $50,000 term life insurance policy
• Short-term Disability Insurance available
• Immunizationsavailable
• Tuition Assistance Program available
• Team Member referral bonus available
• EVEN MORE BENEFITS AVAILABLE Depending on location.

Company Description

Williamsburg's newest CARF accredited community and a top workplace award winner! At WindsorMeade Williamsburg our team members are dedicated to creating a community where age does not define the person. Our mission of Enriching Life’s Journey guides our team in delivering service that focus on autonomy and self-direction, whether that is done in our residents’ villas, apartments, assisted living, memory support or nursing residences.Our values of Culture, Stewardship, Partnership, Diversity, Hospitality and Quality form a framework for everything we do.If you possess strong professional skills and a desire to serve others by promoting person centered services in a team environment,

Vaccination Requirement

Employees hired for this position will be required to follow Pinnacle Living’s company-wide policies of being or becoming fully vaccinated against the annual flu, each subject to potential accommodation for medical reasons or religious beliefs.