Lead Server (FOH)

Hwy 55; Benson (NC); Sur place; USD 52 000 - 68 000; Plein temps

Avantages offerts par ce poste

Benefits

Profit sharing 10% quarterly

Résumé du poste

Hwy 55 is seeking a motivated Front of House leader to oversee day-to-day operations at our Benson, NC location. The role focuses on staff management, delivering exceptional customer service, and driving profitability through effective oversight of scheduling, training, and performance measurement.

The ideal candidate will be a strong leader with excellent communication and organizational skills, capable of guiding a team in a fast-paced restaurant environment while upholding food safety

Qualifications

• 3+ years of experience in a similar restaurant leadership role
• Strong leadership and ability to motivate a team
• Excellent communication and interpersonal skills
• Strong organizational and time-management abilities
• Ability to thrive in a fast-paced environment and multitask
• Understanding of financial statements and restaurant operations
• Knowledge of food safety regulations and best practices
• Passion for delivering exceptional customer service

Responsabilités

• Manage restaurant operations including scheduling, inventory, and customer service
• Train, supervise, and evaluate staff to ensure high-quality service
• Develop strategies to increase profitability and maintain financial stability
• Foster a positive, collaborative work environment
• Ensure compliance with health, safety, and company policies
• Address customer complaints promptly and professionally
• Monitor customer feedback and identify areas for improvement

Connaissances

Leadership

Communication

Organization

Time management

Financial statements

Food safety

Customer service

Team motivation

Description du poste

Hwy 55 is looking for a motivated and professional FOH to oversee our day-to-day operations. The successful candidate will be responsible for managing our staff, ensuring customer satisfaction, and improving profitability. The ideal candidate will be a strong leader who is passionate about achieving their own goals and engaging their team to do the same.

Responsibilities

• Manage the restaurant operations, including scheduling, inventory management, and customer service.
• Train, supervise, and evaluate staff to ensure high-quality service and excellent customer experience.
• Develop and implement strategies to increase profitability and maintain financial stability.
• Foster a positive work environment that encourages teamwork, creativity, and open communication.
• Ensure compliance with all health and safety regulations, as well as company policies and procedures.
• Provide exceptional customer service and address customer complaints promptly and professionally.
• Monitor and analyze customer feedback to identify areas for improvement.

Requirements

• At least 3 years of experience in a similar role in the restaurant industry.
• Strong leadership skills, with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Understanding of financial statements and restaurant operations.
• Knowledge of food safety regulations and best practices.
• Passion for the restaurant industry and commitment to delivering exceptional customer service.

Culture fit, character, and drive are essential qualities we are looking for in our ideal candidate. We want someone who is excited about providing an exceptional experience to our customers. The successful candidate will be someone who is positive, energetic and has a can-do attitude. They will have excellent communication skills and be able to lead by example. We are looking for someone who is committed to our company values and is willing to work hard to achieve our goals.

This is a salaried position with benefits and a quarterly 10% profit share bonus.

The career opportunities at Hwy 55 go beyond management. Unlike our competitors, we don't believe in searching for outside investors to own our franchises. Over 60 of our current franchisees are former Hwy 55 General Managers who operated their stores at a high level. The opportunity to own your own business is available to ALL Hwy 55 employees.

Check out this video to learn more about our in-house financing for franchisees: