Lead Server

The Mather in Evanston; Evanston (IL); On-site; USD 29,618 - 32,373; Full time

Benefits offered by this job

Generous paid time off

401(k) with employer match

Wellness Spending Account

Medical, dental, and vision plans

Tuition reimbursement

Job summary

The Mather in Evanston is looking for a Lead Server to ensure top-notch dining experiences for residents and guests. This full-time position involves overseeing dining staff, ensuring high standards of food service, and handling customer concerns effectively.

With a pay range of $21.50 - $23.50 USD per hour, the successful candidate will possess strong communication skills and experience in a similar environment. Benefits include paid time off, 401(k), wellness programs, and tuition reimbursement.

Qualifications

• Minimum 3 years of prior serving experience.
• Prior supervisory experience.
• Ability to deliver consistent, quality food and beverage service.

Responsibilities

• Assists restaurant management in overseeing dining staff and operations.
• Ensures accuracy of food orders and safe, timely service.
• Maintains cleanliness and sanitation standards in the dining area.

Skills

Effective interaction and communication skills

Prior service experience in dining environment

Demonstrated leadership abilities

Ability to multitask and problem solve

Job description

We are seeking a Lead Server to provide pleasurable dining experiences by ensuring professional, timely food and beverage service to residents, family members, guests, and/or staff according to established dining standards. Assist restaurant management in overseeing all aspects of dining service operation and sanitation. The successful candidate will be able to multitask, problem solve and work closely with others.

This position is full-time: weeknight, weekend, and holiday availability required.

Qualifications

• Effective interaction and communication skills; team player.
• Prior service experience in dining environment.
• Demonstrated leadership abilities and ability to deliver consistent, quality food and beverage service.
• Minimum 3 years of prior serving experience.
• Prior supervisory experience.

Essential Functions

• Assists restaurant management, oversees dining staff and operations to ensure that standards are being met and resident satisfaction is achieved.
• Assures accuracy of food orders and serves food and beverages in a safe, sanitary, timely manner.
• Inspects dining areas and workstations prior to and following each meal period to ensure that server and utility duties are completed to provide a clean, sanitary and safe working environment according to Mather standards.
• Completes related tasks and side work; checks out servers and server assistants to ensure all end of shift duties are completed prior to staff leaving.
• Consistently communicates resident and customer concerns to assistant management.
• Assists in maintaining and achieving departmental sanitation standards.
• Maintains a friendly and welcoming attitude.
• Performs server duties, including greeting tables, taking and placing accurate orders to the kitchen, suggesting food and beverage offerings, and closing checks in a timely manner.
• Identifies areas for improvement, proposes possible solutions, and participates in data collection and process changes as part of the Quality Assurance Process Improvement process.

Hourly Pay Range

$21.50 - $23.50 USD

Benefits

• A generous paid time off (PTO) program including vacation days/personal days, sick days, and holidays.
• A 401(k) program with per pay-period employer match and annual employer contribution.
• Convenient, subsidized parking (or public transportation for certain locations).
• Wellness Spending Account: up to $300 available annually for wellness related expenses such as gym memberships, financial planning, etc.
• Medical, dental, and vision plans.
• Adoption Assistance Reimbursement.
• Tuition reimbursement for continuing education.
• Extended illness benefits.
• Employee wellness programs.
• Short- and long-term disability insurance.
• Life insurance – free to all team members.

Mather is an equal opportunity/affirmative action employer committed to an inclusive workforce. Candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.