Lead Security Officer - Greenwich

Securitas; Stamford (CT); On-site; USD 50,000 - 70,000; Full time

Job summary

Securitas USA is seeking an experienced Lead Security Officer to support daily operations at a Stamford/Greenwich site. You will act as a key extension of site leadership, overseeing security personnel on shift and ensuring coverage when management is on-site or away.

You will maintain security operations, support staff, and provide excellent customer service to employees, visitors, and clients while upholding safety and professional standards.

Qualifications

• Available to work all major holidays.
• Previous supervisory or leadership experience required.
• Security industry experience preferred.
• Strong computer skills with the ability to learn and operate advanced security technologies and camera systems.
• Experience with badge creation and access control systems preferred.
• Excellent communication and customer service skills.
• Professional demeanor with the ability to interact confidently with clients, employees, and visitors.
• Strong problem-solving abilities and security-focused mindset.
• Ability to multitask and effectively manage competing priorities in a fast-paced environment.

Responsibilities

• Assist with the day-to-day management of site security operations.
• Provide leadership and guidance to security personnel on shift.
• Support site leadership with operational oversight and issue resolution.
• Monitor security systems and advanced camera platforms.
• Create and manage employee and visitor badges.
• Deliver concierge-style customer service to employees, visitors, and vendors.
• Maintain situational awareness and apply strong security judgment when responding to incidents or concerns.
• Prepare reports, maintain records, and complete administrative tasks as needed.
• Ensure compliance with site policies, procedures, and security standards.

Skills

Leadership

Security ops

Customer service

Camera systems

Badge access

Communication

Problem solving

Multitasking

Job description

Lead Security Officer

Location: Greenwich, CT
Position: Lead Security Officer
Schedule: Full-Time (M-F 7AM-3PM)

Position Overview

We are seeking an experienced Lead Security Officer to support the daily operations. This role serves as a key extension of site leadership, assisting with operational oversight and ensuring seamless coverage of responsibilities when management is engaged elsewhere on site.

The Lead Officer will play an important role in maintaining security operations, supporting staff, providing exceptional customer service, and helping ensure a safe and professional environment for employees, visitors, and clients.

Key Responsibilities

• Assist with the day-to-day management of site security operations.
• Provide leadership and guidance to security personnel on shift.
• Support site leadership with operational oversight and issue resolution.
• Monitor security systems and advanced camera platforms.
• Create and manage employee and visitor badges.
• Deliver concierge-style customer service to employees, visitors, and vendors.
• Maintain situational awareness and apply strong security judgment when responding to incidents or concerns.
• Prepare reports, maintain records, and complete administrative tasks as needed.
• Ensure compliance with site policies, procedures, and security standards.

Qualifications

• Available to work all major holidays
• Previous supervisory or leadership experience required.
• Security industry experience preferred.
• Strong computer skills with the ability to learn and operate advanced security technologies and camera systems.
• Experience with badge creation and access control systems preferred.
• Excellent communication and customer service skills.
• Professional demeanor with the ability to interact confidently with clients, employees, and visitors.
• Strong problem-solving abilities and security-focused mindset.
• Ability to multitask and effectively manage competing priorities in a fast-paced environment.

What We're Looking For

The ideal candidate is a dependable security professional who combines strong leadership abilities with exceptional customer service. They must be comfortable serving in a highly visible role, supporting site leadership, overseeing security operations, and ensuring a positive experience for everyone entering the facility.

We help make your world a safer place.

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.

Securitas plays an essential role for our clients and in society. The Security Officer position helps maintain a safe and secure environment for our clients by actively monitoring the premises, including patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Security Officers will provide customer service and information to a client’s employees and customers.

We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness. These values are at the heart of our culture, help define who we are and guide our actions.

No experience necessary! If you have retail, food service or hospitality industry background you are a great fit for this role; if not, we will provide you with the training and everything you need for a great introduction to a career in the security industry.

With over 80 years of protecting the things that matter, we’ve seen more than most. That’s why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.

See a different world.

#CTWMA

Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.

Integrity

We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance

We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness

We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [e-mail].