Lead Security Assistant

U.S. Department of Veterans Affairs; Charleston (SC); On-site; USD 55,000 - 75,000; Full time

Job summary

U.S. Department of Veterans Affairs in Charleston, SC seeks a Lead Security Assistant for Police Service. The role leads a team of Security Assistants, monitors physical security systems, and coordinates with law enforcement for emergencies.

The position requires experience in security or law enforcement, ability to lead staff, and proficiency with alarm systems and surveillance. On-site, rotating shifts, with potential overtime.

Qualifications

• Specialized experience in security or law enforcement programs.
• Ability to lead and balance workload of security staff.
• Experience monitoring physical alarm systems and security cameras.
• Experience dispatching officers and supporting law enforcement tasks.

Responsibilities

• Lead and coach the security team in applying problem-solving methods.
• Identify and allocate workload among team members.
• Train staff for team tasks and address complaints.
• Monitor alarms and control access; coordinate dispatch of officers.
• Maintain security logs, reports, and badge/keys accountability.
• Coordinate with federal, state, and local law enforcement on emergencies.
• Operate dispatch and communications equipment for routine and emergency operations.

Skills

Security knowledge

Staff leadership

Workload balancing

Law enforcement support

Alarm monitoring

Video surveillance

Officer dispatch

Report logging

NCIC access

Tools

NCIC access

Job description

Summary This position serves as the Lead Security Assistant for Police Service within the Veterans Health Administration (VHA) location in Charleston - SC with a primary purpose to lead a team of Security Assistants responsible for monitoring physical security equipment and systems.

Summary This position serves as the Lead Security Assistant for Police Service within the Veterans Health Administration (VHA) location in Charleston - SC with a primary purpose to lead a team of Security Assistants responsible for monitoring physical security equipment and systems. Qualifications To meet the minimum qualifications for this position - applicant(s) must have at least one (1) full year of specialized experience equivalent to the GS-5 level in the federal service that has given you the particular knowledge - skills - and abilities to perform successfully the duties of this position. Specialized experience includes: knowledge of security or law enforcement objectives and programs; overseeing - leading - and balancing the workload of staff; carrying out support tasks related to law enforcement and security administration; monitoring and responding to physical alarm systems and security cameras; dispatching officers; monitoring computers for video surveillance; and maintaining reports and logs. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements and Work Environment: The work is typically sedentary in nature; however - there may be some walking; standing; bending; and carrying of light items such as papers - books - small parts; etc. No special physical demands are required to perform the work. Working on off-tours - rotating shifts or regular overtime may be required. The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices - meeting and training rooms. The work area is adequately lighted - heated - and ventilated. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Duties

• ***THIS IS NOT A VIRTUAL POSITION - YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Major duties and responsibilities include: Leader: coaches the team in the selection and application of appropriate problem-solving methods and techniques - provides advice on work methods - practices and procedures
• assists the team and/or individual members in identifying viable solutions
• identifies - distributes - and balances workload and tasks among employees
• trains or arranges for the training necessary for accomplishment of individual and team tasks
• addresses and remediates simple complaints or escalates them to the supervisor
• and makes recommendations in completing personnel actions
• Physical Security Support: monitors and responds to alarms
• traces access patterns - programming - assigns or removes user permissions - and remotely opens and secures doors during routine and emergency operations
• determines when to dispatch law enforcement or other personnel to investigate
• maintains radio/alarm activity records/logs to include dates - times - and results of communications and activities
• prepares completed reports
• issues and retrieves government issued keys and/or identification cards
• and maintains accountability of Police Officer badges issued and all associated logs
• Communications: monitors and receives routine and emergency calls from a variety of sources that need police - fire - medical or other emergency services
• maintains contact with law enforcement units
• monitors and directs responses to security and life safety communications - radio dispatches - telephone calls - and other emergency communication circuits
• coordinates with various federal - state and local law enforcement officials for coordination of emergency situations
• and operates a variety of communications equipment - telephones and computer systems to support both routine and emergency operations
• Operations Support: performs system checks on a variety of equipment used in the dispatch center
• troubleshoots systems when problems arise and resolves issues whenever possible
• conducts equipment inventories and completes records and other logs
• enters - updates and retrieves information from a variety of computer systems/databases
• uses state and the National Crime Information Computer (NCIC) to access sensitive law enforcement information to support field operations and investigations
• enters or updates regional and national records
• compiles and prepares reports related to events occurring in the operation of the police control center
• completes vehicle registration tasks and issues decals and permits
• Performs other related duties as assigned
• Work Schedule: Full-Time - Rotating Shifts including days - nights - weekends - and holidays
• Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not Approve