Lead Seafood Associate - Customer Service & Quality

The GIANT Company; Quarryville (PA); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

The GIANT Company in Quarryville, PA is seeking a store associate to support daily operations, including receiving deliveries, stocking, pricing, and assisting customers. You will help maintain product knowledge and drive sales while upholding food safety standards.

Ideal candidates will have strong customer service skills, be able to work in a cold environment, and meet attendance requirements. Serve Safe certification and 1 year of experience are preferred, with training provided as needed.

Qualifications

• Must be authorized to work in the U.S.
• Must be able to read, communicate, and understand company policies and safety regulations to complete job duties.
• Must meet ergonomic and physical requirements, with or without reasonable accommodation.
• Must meet the company performance standards including regular attendance.
• Must be able to use, or learn to use, the equipment and tools used to perform this job.
• Must be able to work in cold environment.

Responsibilities

• Receive deliveries, breakdown loads, and rotate cooler.
• Weigh, price, and label.
• Stock cases.
• Prepare valued added products.
• Provide exemplary customer service.
• Product knowledge and suggestive selling.
• Product ordering and inventory control.
• Responsible for sales, gross profit, shrink, and labor targets.
• Reconcile invoices.
• Execute weekly merchandise plans.
• Train team members.
• Responsible for sanitation and food safety standards.
• Process cuts for service counter or special orders.
• Set service case and production planning.
• Perform other tasks as assigned by management.

Skills

Customer service

Inventory control

Food safety

Product knowledge

Safety compliance

Job description

The GIANT Company in Quarryville, PA is seeking a store associate to support daily operations, including receiving deliveries, stocking, pricing, and assisting customers. You will help maintain product knowledge and drive sales while upholding food safety standards.

Ideal candidates will have strong customer service skills, be able to work in a cold environment, and meet attendance requirements. Serve Safe certification and 1 year of experience are preferred, with training provided as needed.